Contact AdVenture Capitalist Support

by Azazel1117

I’ve been playing adventure capitalists for at least a few months, two weeks ago I noticed the get free gold button and decided to use it and one option provided with it was to download Vikings: War of clans, make sure I downloaded it through the server window and link provided, and get my palace to level ten. I did all the of above and too my surprise I was not gifted with the 720 gold I had come to expect as my end prize for enduring the three or four days it took me to get my war or clans palace to level ten. After waiting two days, maybe less to receive my gold I sent an email to a link provided if I did not receive gold. It asked me to provide proof of completion so I attached an image of my palace level ten along with a screenshot of the offer in adventure capitalists itself. I was sent an email back saying their advertisers can’t confirm I did it and to send a photo of my palace level ten with proof by having my email in the photo. This game however is not set up to my email can show in the same photo, which shouldn’t be significant if they were planning on rewarding my 720 gold in the first place. They proceeded to ignore my follow up email asking how they were expecting to reward someone with their gold to begin with if One can’t be provided with gold unless they email customer support and provide their own out of this world proof. I would very much enjoy receiving the 720 gold I deserve. I do not recommend this game, especially the free gold option.

by Doodle2949281

I have had this game installed for 2 years and played every event to completion and even often the replays. This was by far the most long lived app on my device and my favorite game in the genre, but the new update is TERRIBLE. The text is harder to read, the game is laggy, even the menu is slow and unintuitive now. Just why? Was this redesign really necessary? The old design worked really well. Companies always do this. They push forward on unneeded redesigns and “improvements” and even when they start losing installs they just push forward anyway, maybe out of pride or just a refusal to admit they might have messed up. They never reverse course, so I know there is no sense in me complaining about it. They won’t change it back, they won’t give us the option to return to the old and see what people actually CHOOSE as opposed to having it forced on us. I wish they wouldn’t have redesigned one of the most functional and streamlined interfaces of any app and maybe put that energy into adding new content. What’s done is done, I guess.

EDIT: Notice the developer response below me? Notice how they did exactly what I said they would and dug in? The person replying to me likely has no say over the changes and they’re being sent out to try to defuse the complaints with meaningless platitudes and no actual action. I’m not surprised and I have officially deleted this app from my phone. Congratulations.

by Gfdjjejeh

I have played this game on PC and have really loved it! It is such a good game! So when I figured out it was also on mobile I was excited! I thought being able to always have it in my pocket would make me play the game more. And I was right! It did! It was fun for awhile. You could buy your lemonade stands and if you wanted to you could watch an ad to get a little boost. This is how ads should be done I thought! But then while I was tapping the boost button one day I got a message saying something along the lines of “we could not find an ad available at this time”. “Ok whatever” I thought “I can’t get a boost right now, big deal”. But eventually the problem would spread. Like caterpillars covering a tree. It would consume the entire game. Suddenly I would try to watch an ad for a boost and it would crash! And then an event came out! Every time I wanted to access the event world the game would crash! But then... the last straw. It began to affect the core mechanic of the game: resetting. I was watching an ad to get bonus angels from resetting. “Mike had won $500,000 dollars from playing solitaire” but I didn’t care. I simply watched the timer click by waiting for my angels. But when the ad was over... it crashed. I reopened the game. It hadn’t reset. I tried to reset again but I was intercepted by that horrible message... “We could not find an ad for you at this time”.