Distributor Locator app not working? crashes or has problems?

Distributor Locator Status

Last Updated on 2017-02-14 by AIR LIQUIDE, S.A.

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Common Distributor Locator Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Distributor Locator app on iOS and Android devices. Solve all Distributor Locator app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Distributor Locator iPhone Issues and Solutions

Distributor Locator iOS app crashes, not working, errors
Distributor Locator iOS app network issues
Distributor Locator on iOS has black/white screen

Distributor Locator Android App Issues and Solutions

Distributor Locator has errors/crashing/not working
Distributor Locator server network connectivity issues
Distributor Locator has black screen

Distributor Locator iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Distributor Locator app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Distributor Locator app crashes or not working on Iphone (iOS):

Close and restart the Distributor Locator app on iPhone
Update Distributor Locator app to the Latest Version for iOS
Uninstall and reinstall Distributor Locator iPhone app
Update your iPhone to the latest iOS version

Fix Distributor Locator on iPhone unable to connect to server/internet connection issues::

To resolve Distributor Locator network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Distributor Locator black/white screen (blank screen) on iPhone:

Follow the Distributor Locator iOS app troubleshooting guide Here →

Distributor Locator Android App Issues and Solutions

Fix Distributor Locator not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Distributor Locator app issues:

Force Stop the Distributor Locator App
1. On android, goto "Settings" » click Distributor Locator app. » click "Force Stop".

Update Distributor Locator to the latest version on PlayStore

Clear Distributor Locator App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Distributor Locator app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Distributor Locator.

Fix Distributor Locator unable to contact server/ Distributor Locator internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Distributor Locator » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Distributor Locator » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Distributor Locator on android.

Solve Distributor Locator black/white screens issue on Android:

Follow the Distributor Locator android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AIR LIQUIDE, S.A., developers of Distributor Locator.

About this app

Quickly find the nearest Air Liquide Gas Distributor, check its opening hours, its gas offer, call or launch your map to get directions!