WDBO Orlando s News Talk Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cox Media Group
Verified email ✔✔
E-Mail: mobile@coxinc.com
Website: 🌍 Visit WDBO, Orlando's News & Talk Website
Privacy Policy: https://www.news965.com/privacy_policy/
Developer: Cox Media Group Inc.
4 Most reported problems 😔💔
While listening to your news broadcast on January 17, 2025 at around 0740am, your broadcaster by the name of David Espinoza Hall while talking about the Israel/Hamas peace deal, implied that Israel murdered 48,000 Palestinians by using the word "murdered," before correcting himself by then using the word "killed." This is unacceptable by any standard as he is supposed to be giving an unbiased view of the news, and not his opinion, if that is his opinion. I believe an apology is warranted since he made the statement on air, although I doubt one will be given.
App needs lots of work
by Bluesnafu7
I’ve been a WDBO listener for years, long before you moved to FM. I was also a listener who received your breaking news texts for years. Around a year or so ago, you quit sending texts and forced us to get news alerts from your app. The problem is if I click on the news alert right away, it takes me to your app where I read the same content the news alert tells me (about a 1 sentence blurb). There is no link to take me to read the whole story. If I wait 10 or 15 minutes or more before clicking on the news alert, it takes me to the app and doesn’t even find the breaking news alert or a news story. When I used to get the text messages there was always a link I could click on that took me to your web page that I could read the whole story. I’ll probably give this app 1 more update but if this is not fixed I’ll delete it. I’ve already downloaded all the TV news channel apps and get alerts from them that don’t have broken links. It’s a shame as the text messages were perfect and I literally didn’t need other news sources as you were meeting all my needs.
Poor Reception
by Dalesuz
They changed their location on the dial from 96.5 to 107.3 and we can’t even pick it up in Brevard County. I’ve called and no one answers the phone. Left a message and no return call. Emailed and not return email. Even tried 580am and it is real bad crackly. Btw who listens to am stations anyway? Very disappointed in this station as I’ve been a faithful listener for years. Not anymore! Good luck with your poor customer service and sucky reception. 😡
Needs work
by Thomp18704
I like the content and most things about it. However, on my IPad the content does not update automatically. The three things will stay the same for days. I have actually had to restart my IPad to get things to update. Most recently I get a message that I have a slow connection and I have to press play over and over before it will live stream. Sometimes when I pause and then press play commercials come on before the live stream. Once I let them go and finally after about eight commercials in a row I restarted. Some of the links on the app do not take you to active pages. So although I love the station and the overall content of the app, it frequently frustrates me when it fails to work properly which lately is several times a day. I do stream all day while I sit and work (I work from home)
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