Wood Magazine Reviews

by Quality Guy From Queens

I was an iTunes subscriber. App won’t restore purchases or let me view new issues of the magazine. What a ripoff. New app should have been tested before release. Please fix and don’t tell us to email customer service. Provide phone support!

by Todd567384

Things used to be better, had access to all the issues I bought, but now WoodMagazine won’t open properly. All it does is sit and spin. I am only able to get it to open by deleting (which deletes all of my local content) and reloading WoodMagazine from WoodMagazine Store. I have gotten adept at logging back in which seems to work for a very short time for one issue viewing only which barely downloads. I queue up downloads of previous issues to be able to reference them, but they never download. When I return to WoodMagazine for later viewing, all it does is sit and spin. Big mistake to switch from print to digital. Very disappointed.

by Gary551

This magazine is a rip off. Very little of use in its pages and they have an auto renew that is difficult the cancel. When you try all you get is a page asking for your email address so they can send you junk mail. I will never buy a third party APP again that has a in APP perches with it.

by Idchap

Love Wood magazine. Hate WoodMagazine update. Confusing process. ITunes restore will not work. No past issues I paid for. No new issues to download. Saw the newest issue in a store today. I’m a subscriber and should have it already. These reviews make it obvious that the publisher has no clue how to fix this. “Rest assured,” you will lose subscribers.

by BEYC376

I have reached out several time trying to get app is resolved but no luck, customer certainly doesn’t seem interested in service. This has been going on for months, I was hoping that with time it would be corrected since it seems to be a common problem. Terrible app and terrible “service “.

by Kvanwey

I have had zero luck being able to get access to my subscription through WoodMagazine . I have attempted to sign in, purchase a new subscription, and even try to get my old copies uploaded using the subscription number on my magazine cover.

WoodMagazine is in serious need of an update to resolve these issues. I was very disappointed that I could not gain access to my account.

by Twistsol

Every two or three months I've had to call support to have something fixed with my account so I could download the magazines in my subscription. Restoring itunes purchases never worked for some reason and then I would eventually have to download everything again. This is the only magazine subscription I hav this issue with and it simply isn't worth the hassle anymore.

by Blubearie

It looks like this version of WoodMagazine for Wood magazine is no longer supported. I have an iTunes subscription, but there is no way to get new magazines or restore old ones. No information on where to go next either. Wood Magazine, Zinio and Meredith support have no clue or information either. Yet, they continue to take my money. Complete waste of my time. Avoid WoodMagazine and get Wood from some other source. Or, read another woodworking magazine. Fine Woodworking and Popular Woodworking magazine apps work fine.

by /tdw/

Love the magazine but I sure hope you folks didn’t actually pay someone to build that app for you. I’ll be deleting WoodMagazine .
Would not recognize my address for my subscription even though I typed it EXACTLY as it is on the magazine wrapper.

by Redwolf

Not happy with your new app that requires me to give you my account email, and then won’t restore.

I’ve tried for several days, nothing words. Restore failed.

Cancelling my just-renewed account.

by Ajwagner

Pay for a print subscription but if you want to finis reading an article you started in the magazine over breakfast on your iPad or iPhone while on the bus or even on the throne during a break at work .... You have to buy it again. Get with it, it's 2015.

by EyeBallChief

I just subscribed to the digital version of Wood Magazine to view in my iPad. First it wanted to verify my login by either using billing address which I entered correctly but saying it was invalid. I then switched to verify the login using my account number, did the same thing! - invalid account number. Of course being Saturday today, customer service is closed! I have been a loyal subscriber for the last 15 or so years.

by Kukuidoc

Love this magazine, however when I signed up for it doing the account setup was not very friendly. Then to top it off they start sending you two year deals cheaper then I got for one. Why was this not an option when I first signed up.
I will continue to enjoy this informative magazine need to make app more friendly.

by Rollinspc

I can not restore my purchases. Please help!

by Marinejoe

So I download WoodMagazine , go to set up a login in WoodMagazine but you can’t, so I went to the website and set up a profile. I go back to the login in WoodMagazine and it asks for my email and that’s it. I press next and it email or password incorrect. Well no way?!?! There isn’t a place to put the password in WoodMagazine . Also I subscribe to the 1 year deal but it doesn’t get me access to anything because I can’t login to WoodMagazine or anything. Please fix!

by Colday

After weeks of not getting anywhere, and just about to delete WoodMagazine and cancel my subscription, I’m in!

If you are having the same problems as just about all of us, do give their support email a try. I’ve received several emails from them, and now I have all my magazines back! They will work with you to fix the problems.

I knocked one star off, as it should not take this much effort.

by Sgtdvldog91

As an ITunes subscriber for multiple years, I am unable to restore my library. Followed the instructions as specified, ensuring log in information was correct. Still no access to my past or new issues of the magazine. Sure the new app looks pretty but as an ITunes subscriber completely unfunctional. Do developers even debug their apps anymore, this is my second run in with a digital subscription that they updated WoodMagazine and it didn’t sync with the iTunes subscription. At least I received a refund for all my purchases for the entire 3 years I had their subscription, what is going to be your resolution?

ADDENDUM
I wanted to update my initial review. After responding back to the developers initial response and some back and forth emails with support, I am pleased to report that my library has been recovered and is working fine. Now after playing with WoodMagazine and what not as well as the fairly quick response to the issues from the developer I will be changing my initial review of 1 star to 4. Granted it was frustrating the library didn’t sync as expected after installing the update, the developer did address and resolved the issue for me, just in time for my yearly renewal.

by GeezerOlds

Save your money. I subscribed over a week ago and nothing shows up under my subscriptions. I tried purchasing an older magazine separately and I can’t read that one either. When I try to download or restore purchases WoodMagazine throws error messages. Wood Magazines’s poor excuse for customer service refuses to help resolve the issue. I get generic responses saying it’s not their problem. What a complete waste of time and money.

UPDATE: Zinio’s customer service resolved my issue after I posted this review, and I’ve change the rating from 1 to 3 stars to reflect that. To others having problems I would recommend contacting them through the email address they leave in response to reviews, not the support email address in WoodMagazine . I still have trouble rating any higher than 3 due to the initial problems and the pass-the-buck responses I received, especially since if I hadn’t taken the time to leave a negative review the issue wouldn’t have been resolved.

by RockyStud

I have had a Wood magazine subscription but finally started a digital subscription. It worked fine on the old app but the new app won’t let me restore old purchases or recognize my email or password. It’s very frustrating!

by Ay-nonimous

UPDATE: after leaving my review, I was contacted by the developer in 2 days. They were more than helpful in getting my account working. The new app looks and works great. 1 Star to 5 Stars

After being an iTunes subscriber for a few years, I go to download the latest issue and discover WoodMagazine has been updated. However, I have lost all access to previously downloaded issues and can neither restore them nor download new issues. I have followed all of the instructions given, but I have no access now. It would be nice to get a refund for the past issues I’ve lost and the subscription I just renewed and can no longer use....

by Lancespear

Like a LOT of people here. Trying to get the access I paid for is very frustrating. I used to like this magazine very much. Tried the fixes from other frustrated reviews to no avail. Little help please.

by F Handyman

WoodMagazine quit working months a go lost all my mags

by RedBeardWoodworking

I just purchased the annual subscription and I’m unable to download any content. Very frustrated. Will be canceling and getting a refund unless resolved quickly.

by Bill3380

It won’t let me restore my subscription. I’ve even tried to start a new free trial and it says I am already subscribed but I can’t read any issues. PLEASE HELP!

by Feral40

Past issues are overpriced for eMagazine.