Contact Spades Plus Support

by Janell Borrero

I love playing spades and I’ve loved this app however there has been some shady stuff going on with it. I used to have the option to watch videos for free coins and now that option is gone completely ever since I’ve purchased coin packages. I’ve messaged zynga support multiple times over this and they keep telling me that videos are a 3rd party thing and they can’t control when they are available but like I’ve told them multiple times the problem is I don’t get the option to watch at all. I have another account and family members who have accounts and all get videos to watch until you reach a limit but not on this account of mine. The only one I used my money on now doesn’t have the option for free videos like they have taken that option away for my acct. I also get on chat bans constantly. People are calling me an idiot and when I tell them to worry about their own bid cuz they didn’t make theirs I’m the one who ends up on a ban. It’s ridiculous! I don’t cuss or anything of that nature just stand up for myself and get banned. If you take anything away from this review let it be DONT SPEND ACTUAL MONEY ON THIS APP OR THEY WILL SCREW YOU OUT OF ALL THE FREE COINS YOU CAN GET ON A DAILY BASIS. I’m beyond dissatisfied with this app and their supposed “customer support” what a joke

by Greenbeanjeep

DO NOT PURCHASE COINS AS THEY ARE PRACTICALLY WORTHLESS. Wanting to play 10,000 chip tournaments I purchased 200,000 chips assuming I would have enough coins to play at least 20 times. This is not so. After playing a few games I signed out with about 160,000 chips. The next time I signed in the 10,000 chip game option was replaced by a 50,000 or 100,000 chip game, leaving me with at most only 3 games. The game says you are playing against other online players but I have my doubts, especially the knock out tournaments. How is it the very player that lost the round prior ends up at your table again in the following rounds. I guess that’s why all chat features are turned off in t his format. Single games are often to only 100 points which you can achieve in one successful nil bid so entire game can be completed in under two minutes with just one dealt hand. You also only win 90% of what you “bet” in the game so even if you have a win % near 60% you end up losing in the end. Game is designed take your chips so you buy more. That’s did. Very disappointed, and I deleted the game in just a couple days. I’m not one to leave comments but I feel compelled to make it know the game in not what it’s made out to

by Kramyecol

I played this game for a few years. Long enough to reach level 90. I played through and accepted the frequent game crashes that cost you coins. I enjoyed the game enough that I spent my own money to acquire coins. This is how good companies are supposed to operate. They should want long haul players that occasionally spend money and pay into their coffers for many years.
Not this company…I had over 5 million coins when they changed the game play. Minimum bid no longer $10,000 but an exorbitant increase to $150,000 minimum. Yes the payout to win was huge (24x). But even as a good experienced player you only have about a 30% chance at winning. To make it even more difficult and to put the odds even more in favor of the House, they added a fourth round to win.
I actually wrote a complaint and within a day the number of rounds changed back to three but the minimum bid didn’t change. I literally went from 5 million coins to 70,000 in three days. After losing all my coins the minimum bid miraculously changed back to $10,000.
The game is fun but this is proof they don’t care about their customers and have little concept of the importance of long haul customers.
Today…I deleted their app.