Contact Spades Plus Support

Worst customer service I have ever experienced in my life, there is no phone number to call and talk to a live human being, rather you have to go through a survey link that only replies with form letters. I have been disconnected from this game over 1,000 times and they won’t refund me my coins I have lost it’s so unfair and pathetic, I HATE these people! And their game is 100% rigged my win percentage dropped from 60 to 40% in the matter of 2 days and I lost over 2M coins in that span all because they keep giving you crappy hand after crappy hand. On top of this and the disconnection issues I’m pretty much done playing a flawed and completely rigged game! And don’t trust their response that it’s a computer algorithm, guess what? It is, and guess who created it? Them. So they can control who wins and loses every time. Also notice how every reply from them is the same all they do is send form letters they don’t actually take the time to send a well thought out message aka they don’t care at all about their players just making money and scamming people. I’ve written over 100 messages in the last few days with my issues and not one reply back they are so RUDE! They literally have told me to go kill myself so I can stop bothering them with my questions. I can’t believe they told me this I’m completely shaken.

After 4 years of having and actively playing on this app, I watched the best spades app on the market turn into an unplayable cash grab. The game is designed to bleed you pretty quickly. Firstly, the game is plagued with cheaters especially in the high roller games. Secondly, you could win every other game and still quickly run out of coins due to the fact that wins payout 75 percent of the pot. Thirdly, players can purchase a week of using a card counter which shows each card that has been played. This is a very unfair advantage over those who choose to not shell out 5 dollars a week. I’m going to keep things short and not go on about the toxic community and game hindering rating system. When I started playing ads were available to earn extra coins. Now there is a 30-45 second ad on every screen change. The “cool” custom deck art which used to be permanently unlocked through victory in very difficult tournaments, are now temporarily unlocked with limited uses. Every update I see the devs ignore the issues with the game while try to squeeze out as much in app purchases and ad revenue that they can get away with. Enough is enough fix your broken game. Your greed has made the game unplayable. I’m looking forward to the devs copy and pasted response to further show how little they care.

I’ve been playing this game for a good 3-4 years and always suspected but recently confirmed this game is rigged. In the last I would lose a few big games in a row and think okay bad luck let me buy more money to play. But about 3 months ago I thought I’m going to not “cheat” by buying money & be a good & smart player without any purchases. Well as you would probably guess the game TOTALLY changed. My win percentage dropped from 58% to 45% in a month. I’m coincidentally on a 15 game Losing streak. They begin by pairing you with pple with low win percentages going against pple with high win percentages and now it’s to the point where they simply give you trash hands and your opponents winning hands EVERY TIME or your opponent makes a ridiculous last minute blind nil come back in the last hand. First I thought maybe it’s me but noticed I make my bids with NO BAGS like 70% of the time and haven’t been able to bid nil in forever. This game is absolutely rigged towards those who pay for coins. Where’s the fun when you know you’re either being helped or hurt by the game depending on whether you paid recently or not. So now of course I either watch 20 videos to play a game and lose it all again or pay so I’m moving on to another Spades app bc this game is without a doubt rigged. Try not paying and see for yourself.