Contact Background Eraser Support

by Leahmaemae

i accidentally spent 9 dollars on this app for the no ads feature. i wasn’t happy about it but no biggie!! i figured, at least i’ll have no ads... but i still receive full length ads when i’m going to save a picture. i don’t usually get mad but i really enjoy this app for its features, but feel like i either need a refund or to actually get the service i didn’t intend on getting.

when i say i accidentally made an in-app purchase, i mean i was curious about the price so i went to go check it. i opened it and saw $9 and i was like WOW i enjoy this app but i didn’t even have that much money on my itunes. i clicked out of the pop up several times and it kept coming back like a computer virus!! i tried to close out of the app to restart the application, being careful to tap with just the tippity-top of my finger, and it CONFIRMED MY PAYMENT. as mentioned before i didn’t even have that much money on my itunes, and so the rest of the charge went to my mothers card. i understand this is a risk with having finger id enabled, but it’s outrageous that it got to that point in the first place. the pop up came up over and over again, seriously, like a virus, and it looked terrible on your apps part. as i also previously mentioned, as upset as i was i decided to look on the bright side, that i now wouldn’t have to watch any ads on this app, and yet, i still get full ads every time i use it.

by XxerdocxX

To adjust “width”, one taps and scrolls left/right. Most of the time, the program assumes I’m still trying to erase where I’m tapping and thus erases right under the “width” adjustment bar. I hit undo and try again. It starts to work (scrolls a little to the right or left) and then suddenly again erases the picture below the scroll bar. I hit undo again. I try again.
Frustrated reading this? Imagine how it feels to have paid $10 and have to deal with this amateur oversight.
Also, no idea how to start a new project except to close the program. If there is a way, all I can say is that for ten dollars, such a very basic function should be intuitively placed on the screen as a “tap here to start a new project” option.
I give the program credit for the ability to do photo overlays on the iPad. But until those two problems get fixed, can’t recommend.

by Nczuko

I love this app it’s amazing, and not to mention pretty easy to use! But there’s this one problem that recently happened, sometimes the background works and sometimes it doesn’t. For example instead of giving me a background png, it gives me a white background jpg which I’m pretty sure isn’t suppose to have since the whole purpose of this app, is to give you a transplant background. I’ll give it a two star right now since it basically happens all the time! And this is a problem because this one rarely shows ads and it’s amazing unlike the other ones that are hard to understand or have many ads. I hope this issue gets fixed soon or either telling us in the settings clear instructions if this ever happens like if it’s a setting error.