Heart of Vegas - Casino Slots Reviews

Heart of Vegas Reviews

Published by on 2026-05-20

🏷️ About: You must be 18+ to access this game. This game does not offer gambling or an opportunity to win real money or prizes.


       


Is Heart of Vegas Safe to Use?

We Investigate the app owner's website (Productmadness.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 138,080 combined software reviews.

Is Heart of Vegas Safe?
Heart of Vegas - Casino Slots appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Heart of Vegas Legit?
Heart of Vegas - Casino Slots appears legitimate, though exercise caution.
33.3/100



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
so very disappointed with this Game, Heart of Vegas

I guess after looking back 5 years ago nothing has changed with this game , my feelings are exactly like the folks who nailed it greedy developers, the return is a rip off while hoping you can gather enough coins to at least match what you spent in buying coins to play . I purchased some coins because they barely give you any free coins . But the disappointment was when I purchased this huge amount of coins I did not know that I would have the coins issued out to me daily something like, 400,000 . which is nothing if you are playing the min or the next level up in order to win something with these games , usually high limits must be used. But What do you think I am a baby? do you think I can't manage my coins ? You took full payment for coins to hand feed me sone of the coins daily. Absolutely terrible !!! And the games I like start at a minimum of 10,000 coins . The games do not pay well when you finally hit . It will require you to spend your real hard worked for money, for no rewarding return!! Absolutely a rip off!! in my opinion ! I say no to this game or please at least beware you could end up broke . The Games are nice that is why the One Star! , but they don't pay out and when they do they take it right back. It's like being at the casino but no fun when you don't get a return on your money, Be cautious please ! well that's my outlook of this game!! 😣😖😕🙁☹️🤨😳🫤😠😳😤. Ernie disappointed

Waste of time and space. Just another money hungry slot app

I like how they have a few of my favorite slots I like to play but the amount of coins and wins are just too little! If you’re lucky you’ll probably get two/three bonus a month. Bets are also set big and the amount of coins you are able to collect are very little. I can only collect 20,000 coins every two three hours which isn’t even enough for one spin at my minimum bet 😑 Deleted the game because I been playing for a couple of months now and had not won more than 400k and I only won that once! Even after purchasing their coins with them guaranteeing me a win I don’t win 😡 There has also been a lot of time where I hit the bonus and they don’t give it to me! Plus they CHEATED me to! received an ad telling me to re-download their app and I’ll receive 10 million coins and they lied! I contacted them about the issue and why I cannot ever win on their slots and they didn’t bother to do anything and say that’s how their app work. Anyways I got blocked out for requesting a refund after I got upset about not winning even after they guaranteed me

TERRIBLE!!!

First, let me say that I play a ton of casinos sites online…and this might be the worst! The games they have are probably the best, because a lot of them are the games I like to play at real casinos…but the payouts on here?? Almost non-existent! I don’t mind buying coins because I look at it as entertainment, but when you buy a bunch of coins (not cheap either!) and can spend them ALL (several million) in one sitting…and not even get a bonus…well, to say the least, that’s a RIP OFF! Now, this didn’t happen just once or twice either! It happens every single time I buy coins! And I don’t play anywhere near the max, mostly because I’ve never won enough to get to that point! The only reason I’ve spent as much as I have was because, like I said, the games are fun games…but they’re not fun when you never win. Or if you do happen to win a little, which is rare, it will take everything you just won back almost immediately. It’s a scam! I would scroll right on by if I was you!

Bad experience for me

There are some fun games on HeartofVegas but you never win. You are given 2,000,000 to begin with. I won up to 6,000,000, then within minutes lost all my money. I only bet the minimum amount. Everyday for three days I was given a very small amount to play with and everyday within three or four spins I was out of money. Again, I was just betting the minimum. They just want you to buy chips. I’ll be deleting HeartofVegas. There are better slot games out there. I don’t give bad reviews very often. I usually feel that there’s something good about most things. Not this time. Sorry, maybe others will have a better experience, mine was terrible. Reading through the reviews, I noticed that most people mirrored my point of view. After reading so many negative reviews I wondering how HeartofVegas rating is 4.6. Some people gave a 5 star review but upon reading what they wrote, they meant to give 1 Star. I’d be careful before downloading HeartofVegas and taking up space on your iPhones, iPads etc.

Delete this App Now!!!

I got free spins on the Buffalo Diamond game. When my spins were completed, total coins won was approximately 36,000,000. Long story-short: The game glitched and did not credit my account. I contacted support and was told because I didn’t take a screenshot, I will only get 2,000,000. Seriously!!!? I’ve literally paid cash out of my bank account for coins on multiple occasions, and when I finally win a good amount of coins all by myself, I don’t even get credit to play them?!?? I won the coins fair and square!! Just because I didn’t think to take a screenshot is not my fault that your App is nothing but a huge glitch! If I knew that if you guys weren’t going to credit my account with my coins that I won, then obviously I would’ve took a picture. I will be uninstalling these apps that I have with you guys and also letting my friends know not to download. I am a very unsatisfied customer and I will be commenting and rating HeartofVegas on playstore.
Just FYI, If y’all want to keep running, I think you guys should treat your customers a little bit better than this!

Stay away! - Updated

This game just keeps getting greedier with each passing week. I've spent hundreds of dollars over the past few months and the number of coins I own always goes to zero in a few days. I play anywhere from minimum bet to lower "jackpot" bets. Unless you have unlimited funds, stay away from this "game".

I was hoping Product Madness would change their ways over the last year. Unfortunately, I believe they have become more greedy. They have a very poor business model - rip off your customer until they leave for good. Case in point, the odds of getting a bonus round have lessened in my opinion, and when, by some miracle, you actually get a bonus round, you generally just barely break even. Playing their games is significantly worse than going to a casino. At least, you can “cash out” and leave from a casino. Product Madness will eventually drain you of all your coins. It is just a matter of time. Stay away from all Product Madness games. They will drain your bank account in no time and think nothing of it. It’s really too bad as they have the best games out there.

Blocked for being honest.

I have been playing this game/app for well over 7+ years, found it in my iTunes games and enjoyed just relaxing with it. Well fast forward to a few weeks ago, stand up awhile playing one of my favorite games they have; had some fun turned in for the evening. Next day went to collect, low and behold could not get into the game. Contact support was told I answered a survey “saying I did not invite people anymore because I did not want to be responsible for any one becoming addicted to gambling “ they took it to mean I was addicted to gambling and blocked me. I have been in control of my life for a very long time and I certainly know how not to let a game control my wallet “thank you” I simply got tired of inviting people to play and getting fussed at about losing their money. So I chose not to invite anyone to any of these apps anymore. So for being honest I get accused of having a gambling problem and blocked. Way to go with your assumption. People will play what they want I just don’t want the blame if it all goes bad. I know when to fold them very well.

Do not download this game!!!

The creators of HeartofVegas are very greedy. You start out with a decent amount of coins and it’s pretty fun to play all the awesome slot games they have available. Until you run out of coins and it becomes nearly impossible to ever get enough coins to even play. 20,000 coins every 2 hours? Seriously? That’s enough for 2 spins at minimum bet on most of the slots. It is very likely that you will lose on both spins and be stuck waiting 2 hours for another measly 20k. The coin packages available for purchase with real $$ are absolutely ridiculous. $2.99 for 150k coins?? Is that a joke? That’s enough for 15 spins at minimum bet if you’re lucky. Do not waste your time or money on HeartofVegas. There are a few other casino games on HeartofVegas Store that are much better than this one. If you people would fix this game and allow for bigger and more frequent payouts, along with lowering your prices and/or raising your coin amounts on your coin packages, I would be a lot more inclined to actually spend money on this game. You have a very poor business model in place and until that changes, I will not be using any of your products or services.

Stay away

HeartofVegas is fun. It has a great selection of slots to choose from. But this is how its going to go for you. Ive played with 4 different accounts and it went the same way every time. When you first start you are going to win a great deal. Its really fun and you hit bonuses often and the payout is great. After a while though you start to win less and it will eventually take all your coins. The free coins with HeartofVegas are a joke. The worst thing you can do is buy coins. When you do you will win often again. And it will last a while. Then it will take everything quickly. Buy more coins and win again for a while. Then it happens. You buy coins and win for shorter periods of time. The more you buy the quicker it will take your coins. You will always get a period of winning each time you buy but that time grows shorter each time you buy. They will tell you it is set up to play like a real casino but who really wants real odds on a game they cant cash out. Also if you do play the bet max button is conveniently located next to the spin button. It is really easy to hit it and not know until your coins disappear in a couple spins.

Rip off central

Stay far far away. While playing this game betting 300k on a slot I won a large amount of coins. 72 million or so. I continue to spin only to notice that my coins of which I had around 112 million shrink in a few spins to around 42 million. I looked over and noticed my bet had changed. Since I never moved my finger from the spin button I know I didn’t change my bet. This was the second time that this happened. The first time I blamed myself thinking that I may have inadvertently changed my bet but this time I knew for a fact that I had not. I put in a complaint with customer service only to be told the error was mine and I had to have hit the max bet button and I was responsible for any bets in the game as per their rules. It’s all just a ploy to get you to buy coins. You win big they change you small bet to large one and before you notice it your coins are gone. Then they hope you’ll purchase coins to keep playing. Not me. I deleted the game all together. Too many other options. So long rip off artist.

What a SCAM!!!

The realism and variety of games is the only reason for the second star. I do feel bad for some of the players who talk about spending so much money on coins without the chance of even winning one penny of actual money. It’s a very dangerous app for someone with a gambling addiction because you can do it right from your phone, spend a fortune and be guaranteed to win NOTHING back. Please people remember that you’re playing for virtual money and let that guide your sensibility! Good luck to all!🥢Just wanted to write a quick update. I have to agree with a lot of the other reviews - after you play for a month or two and accumulate a nice bank roll the algorithm does change and no matter how carefully you bet you end up losing all of your coins. That’s why I deleted HeartofVegas. I play a few other slot games (Scatter Slots, Wizard of Oz) and poker games. Hearts of Vegas is the only app that bankrupts you on a regular basis in the hopes that you’ll buy virtual coins. Please don’t do it, just delete HeartofVegas.

Wins too infrequent and most often too small

Hearts of Vegas has many many games, giving people options which is good although there are much too many and I end up playing only 2 to 3 on average. In some of the special items like the cosmic collection or whatever they’re called each time where you can end up with a grand prize, after getting many chests all the news etc. I have been playing this game for quite some time and have had only one chest to still find, and yet more than a month has gone by and I have not gotten that last chest, which would give me $1 billion bonus. I find they work many different avenues to get you to purchase frequently and all too infrequently award you reasonable points so as to not have to spend hundreds and hundreds often thousands and thousands to continue to play at any reasonable rate or frequency. in some of the games there are times where the bonus that gives you dollars is changed before it goes into the bonus round, and those changes are to a lower dollar amount. Which I find to be completely on ethical and unfair!

Thank you for the opportunity to write a fair and honest review,
Disappointed player

Not sure how it has 41/2 stars

I have had this game for quite sometime. While I realize that it takes me awhile to build up coins to really enjoy the slots it has some inherent problem. In your side bonus games it is not set up to randomly give out the high payouts. As an example I have been playing the carnival bonus and as I use the tickets to say pop balloons, in all the time I have played it have not one gotten a high dollar amount. It will show the big money I have missed but never get. This means it is set up this way to never payout. You would think with 3 darts I would at one point get a high coin amount at least once out of the three times I throw the dart. It has never happened which leads me to believe you purposely pay out the lower amounts to entice me to buy more coins. What is the sense in downloading a “free” game if you are not going to make it an even playing field. The only reason I keep HeartofVegas is because it has slots I enjoy at real time casinos.

Good game selections

They have a good selection of real casino slots.
The 3 stars is mostly for how tight the games can get. You can literally spend a ton of money and if it’s a day that the games are tight, it doesn’t matter how much you spend, you will not enjoy the money you paid for a little entertainment.
It’s not uncommon to go 10-15 spins without a line hit. It is also not uncommon to not get a single feature on any games. The bonus spins at the moment do not payout more than 10x your bet and the games with the multiple jackpots seem to only be hit by guest accounts or the same accounts over and over again. The coin packages could use a little bump also. Compared to Cashman casino or lighting link casino, heart of Vegas always has the least value to real money when purchasing coins. Loosen the games up a bit. You’re not giving any real prizes back so why be so unbalanced when it comes to chip vs real money?

Mixed reviews

Although this is one of the best slots apps, there are frequent technical issues. I contacted them about freezings, followed all the recommendations (deleted and reinstalled HeartofVegas ; closed out all others running in background; etc). But I think I figured out a cause: I’m impatient to finish the features, such as hold and spin or free spins. And I usually hit the STOP button. Every time I did it, the game froze and on reopening it, the winnings were gone. So today I decided to let the game run through adding the winnings into the WIN box. Sure enough, the winnings were added to my total.

Tech support has not reinstated my losses due to freezing. Not sure if they even can. Maybe I will follow up again, even though I did everything they asked, including sending screenshots.

HeartofVegas has added a few extra features, such as box collecting. Fun but completely unpredictable when you get a box. Not unlike other slots games with extra features, like Jackpot Party.

One more thing: The “hourly “ (actually every three hours)free coins are only 30,000. Not much considering most bets are over 50K. The answer is that HeartofVegas targets Facebook users, and I don’t do Facebook. But those users get 1 million coins when they sign in! The rest of us are nickel and dimed.

If you treat HeartofVegas with kid gloves, it can be fun. Just don’t put a lot of time or money into it.

Debl

I 100% agree with (debisnotin) and with (not so lucky Liz) they have nailed my exact thoughts! You can buy and buy and Heart of Vegas is the only ones receiving anything and you are not considered a valued player because you will not receive anything in return for your money. This way they can keep you paying! Beware! I have had issues and contacted VIP several times and told, “Great let me turn this over to the team”! 20 minutes later you get a reply saying, “ this conversation has ended”! Real good support! Not! I’m pretty sure no one is on staff through the weekend because you never receive anything worthwhile to play with and therefore you just keep buying small packages of coins which has been a total waste for me! I’m getting more and more frustrated with them and see that they have no morals or value you as a paying customer! It’s a shame because I do like there games and I know that I can’t always win but truthfully when I have bought coins from Heart of Vegas I only win very small amounts and rarely ever see a bonus come up and my coins are gone within minutes.

Too many winners pop up

HOV is consistently change the programming to better visually attractive graphics but the every second winners pop ups are distracting from players actually in session of playing there games. It’s annoying! The winners banners in the past where in banner display layered. I get show all the winners hopefully real people are actually winning. I find in the last few years of playing this site. It’s extremely hard to win. This site is ran with only intentions to make more and more money everyday. HOV eliminates the friend bonus because players were able to get a few million coins from friends. HOV isn’t American ran company its overseas company. Tech support on any weekend is impossible because they are closed on the weekends. They have information bots to do common asked questions answered through bot AI system. I no longer spend any money on this site because the dollar to coin transactions are always less than the dollar like get 2.5 mil coins for 4.99. All I can say to players don’t waste your hard earned money on a site that is so driven to taking it with little exchange.

Love love love it!

Exciting and thrilling. The reels can get real tight sometimes, but mix it up with different games and it's a blast!! Add more 4 reel games and sticky wilds game. I've paid plenty to this game and would like the opportunity to play more when I don't have to pay and can actually win daily bonuses that actually give you a chance to hit some bonuses. If I don't pay, I have to play for weeks for only like a couple minutes at a time cause it's so hard to even make enough coins to enjoy the game for a while. Bigger daily bonus please. But I love this game even though some of the games are ALWAYS losers. Mix it up get rid of some like Shaman and Nutcracker and add more like More Chili, More Hearts and Miss Kitty. I'm done paying for chips for now. But I'll keep playing with the little daily bonuses hoping to win.

BEWARE!

This game app just wants your money!!!!!! Few wins, bonuses are so hard to get, and if you are lucky enough to win they’ll eat up your winnings so fast. The “extra” apps within this game are too hard to achieve. You get close but if you only need one more to win you never get it. I currently an 1 away in several and have stayed that way for weeks and I play almost all day. STAY AWAY!!!!

I finally decided to try this game again after deleting it for the above reasons in my above review from awhile ago.
Nothing has changed….you hit big then don’t ever see a big bonus again until all your money is gone. As an added way to earn coins is in COLLECTIONS of chests. After you collect a lot of chests and then get to needing only a few more to get the higher payout of coins you never see a new chest again….all you receive is STARS no chests.
STAY AWAY from this game bc it only eats up all your coins no matter how big a purchase in coins you make

Heart of Vegas

Love the games, lots of fun. One problem has not been resolved as yet. Has anyone else had a problem when purchasing coins, and spinning the bonus wheel and getting 2x, but never receiving the extra coins. I believe they are working on this, but has not been resolved yet! I hope they will add the 110,000,000 to my balance soon! Thanks Like the games on Heart of Vegas! Have purchased coins many times, but do not care if I can play a while on these coins, which I have been recently! Had a problem while on vacation and the hotel had a lousy Internet which went down. I had received (and it came up on my winnings) and then disappeared from my total! Otherwise, these are my favorite games. Love them Still one of my favorite games!



Is Heart of Vegas Safe? 🙏

Heart of Vegas - Casino Slots appears generally safe, but use with caution. JustUseApp Safety Score for Heart of Vegas is 33.3/100.
This assessment is based on our NLP analysis of 138,080 user reviews. Combined with the app store average rating of 4.6/5.


Is Heart of Vegas Legit? 💯

Heart of Vegas - Casino Slots appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Heart of Vegas is 33.3/100 .
This conclusion is based on analysis of 138,080 user reviews.




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Features

Experience the thrill of Vegas-style social casino slot machines – for FREE! Heart of Vegas Slots invites you to play the world’s favorite slot games from the world’s best social casinos.

Practice or success at social gaming does not imply future success at gambling.

This game does not offer gambling or an opportunity to win real money or prizes.

You must be 18+ to access this game.