XKCD app not working? crashes or has problems?

XKCD Status

Last Updated on 2016-03-24 by Dimitry Grekov

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Common XKCD Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot XKCD app on iOS and Android devices. Solve all XKCD app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

XKCD iPhone Issues and Solutions

XKCD iOS app crashes, not working, errors
XKCD iOS app network issues
XKCD on iOS has black/white screen

XKCD Android App Issues and Solutions

XKCD has errors/crashing/not working
XKCD server network connectivity issues
XKCD has black screen

XKCD iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever XKCD app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix XKCD app crashes or not working on Iphone (iOS):

Close and restart the XKCD app on iPhone
Update XKCD app to the Latest Version for iOS
Uninstall and reinstall XKCD iPhone app
Update your iPhone to the latest iOS version

Fix XKCD on iPhone unable to connect to server/internet connection issues::

To resolve XKCD network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix XKCD black/white screen (blank screen) on iPhone:

Follow the XKCD iOS app troubleshooting guide Here →

XKCD Android App Issues and Solutions

Fix XKCD not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent XKCD app issues:

Force Stop the XKCD App
1. On android, goto "Settings" » click XKCD app. » click "Force Stop".

Update XKCD to the latest version on PlayStore

Clear XKCD App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "XKCD app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch XKCD.

Fix XKCD unable to contact server/ XKCD internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click XKCD » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got XKCD » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch XKCD on android.

Solve XKCD black/white screens issue on Android:

Follow the XKCD android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dimitry Grekov, developers of XKCD.