Contact Bubble Shooter Support

by Bnw459

I liked this game, fun without being a buzz kill. Twice I've purchased coins in app only to have them disappear. I once purchased " Money Tree" in app and it too ceased to work after one day, less than 24 hours. The first time apple quickly credited my account. This time I've reached out to app support to request refund as this seems to be ongoing systematic error. I want my money credited!

Now I'm not making in-app buys yet app is charging me for purchases I did not make! I've reported to apple who have refunded money, & developers, who did nothing. Beware in app purchases, I can only believe developers are dishonest as they are not making effort to resolve issue. I'll bet this review triggers another unauthorized purchase as 1st one did.

After this review posted, app support contacted me again, this time asking to "discuss matter." I declined. Their first response said all I needed to know. Again, I recommend being wary of in-app purchases as there is major glitch and you may be cheated out of your purchases. You have to contact apple customer service for refunds; apple was far more helpful than app support. So I suggest developers work on fixing issues & improving customer support service in order to keep customers.

by Lovessunshine001

I tried to use technical support about issues that I generously attributed to “bugs” in game. For example, the game would hang up whenever a screen came up to prompt you to name a panda “av” you unlocked. Screen would come up after you selected the boost you want to use for whatever upcoming level. There is no reason that screen should not show up after winning a round and BEFORE starting a new level. The game would hang and when you restart the game and come back your boosts will vanish gone. Worse, after you lose a round you are prompted that you can buy 10 extra moves. If you accidentally click you can’t deselect or un approve it. A screen pops up with the only option being “okay”. I closed the game out and then when I returned all my coins were gone. So, I didn’t get to use the moves anyway and I was scammed out of the coins. All in all, I have been scammed out of a dozen boosts then coins too boot. I’m very disappointed. Tech support is useless. The recommendation was to restart my phone like that would bring my items back or fix the scammy game behavior. Find a different time sink to get through covid (or whatever) imo, this isn’t worthwhile and will infuriate you.

by Smithbilt

This used to be fun, but you don’t get the colors needed or balls don’t go where they’re sent so then you keep losing. Also the coins seem to disappear when they weren’t used and the money tree doesn’t pay every day. Other rewards don’t come through either. Then the game wants you to pay to get extras to be able to move on, but even then it chests so that you need to buy more. I’ve reloaded and started over a few times and this continues. I’ve bought extras in the previous games, but will not buy any more because of the cheating. Cheating shouldn’t be rewarded. It’s the same as rewarding a thief to continue to steal from you. More people would pay into this game if it didn’t cheat. Cheaters never prosper. Honestly is a lot more prosperous. When I read the other reviews that pointed out the cheating, it clearly showed that it was happening to everyone. When I saw the company that was getting money, it showed me why. It’s a shame that this company thinks it will ever get over on people. Because of this it’s a waste of money to spend it on this game, I’ll be spending with other games and companies. As will my kids and grandkids! Three generations of money that you will not get from me or my family!