Contact Hit it Rich Casino Slots Game Support

by ROYFATKISON

The only problem I had is the actions are quite a bit lagging, and the play was just meager as the bonus are small and far between,not a big deal if the bonus during the hour was larger to compensate for the low payouts and large package prices are unreasonable.
Why are there no outside earnings for credits like downloads or marketing adds for credits ? I’m overall amazed at how slow the play is and the game lag is not really a seller to me I really don’t want to use the app any longer I feel like it was an extreme and sufferable experience! Great graphics and a very well done waste of development and a good way for engineering and support to consume development funds !
Needs a long term of sand box tuning to be able to be more fun than others that are older and looser to play . Irregularities in the bet and spin buttons ( max bet is barely operable!) lower the betting rate and expand the play payouts and bonus values to make a more pleasurable experience for the game you have in mind of ovreall cost to development and research the playing fundamentals to USABLE gain via field research in field trial at sand box or beta test office for logistics and a greater benefit for downloading top game ability but needs a lot of work to be as good the graphics are!
Overall a thumbs down and -5 on 1-10 scale

by Crabmonster

This game is terrible now. Winning Anything is extremely hard. I had been going from having to keep doing the spins for coins every 2 hours just to accumulate enough coins to play for a few minutes with betting little amounts before losing it all. About a week or 2 ago I was winning a huge amount and I went to over 2 billion coins and was betting 2.5-10 million a spin and doing well, but that lasted only a couple days before rapidly going down to nothing and having to wait until I did the extra spins for coins a couple times before betting it all away extremely fast. I like this game because there are a few good slots on here, but it is ridiculous how quickly coins go, and I have bought coins a couple times but it's not worth it to spend real money just to have all the coins gone in a minute. I understand it is designed to be similar to real slot odds..but this is ridiculous. I've spent my last 50 million coins over the last few days with maybe a 1% return on my bets, which clearly doesn't last long and then I'm out of coins again. Poor game..I thought these games are supposed to get people to keep playing, not just keep paying. This is entertainment for me, not a money pit.

by Rscoh

I’ve been playing and earning cards for a month. I just completed a set where I won over $1 billion. I played one $10 million spin on the very next game and my entire balance disappeared. They’re trying to tell me I collected the bonus almost a month ago and there’s nothing wrong on their end because they have “thoroughly checked the logs”. Clearly not since I won the bonus two days ago. They’re response on here is to contact them for support. I DID that and both times they insisted that I had won the bonus a MONTH before. Anyone who plays the game regularly knows how the card game works. You collect cards constantly. I played for hours every single day and they’re trying to say I finished that group a month before but haven’t been able to finish any other set since then? Seriously? I know exactly which ones I had finished and which ones needed just a a couple of cards. They’re trying to say the glitch was the notification that I had just finished the set. NO, THE GLITCH WAS THE GAME STEALING MY BONUS MONEY! Then they act like I’m lying. It’s absolutely infuriating. Worst customer service ever! I would’ve given them ZERO stars if I could.