Contact Telemundo Support

by -K :)

I love Telemundo but this app has been nothing but a headache. The amount of commercials is annoying on its own but on top of that every time the app crashes I have to re watch all the commercials all over again. And it’s been crashing like every 4 episodes or so. This app also does a horrible job of keeping track of what episode I’m at and showing already watched episodes. It also doesn’t always give me the option to go to the next video after the video ends. Which means that I have to search in the library and pick one of the episodes and hope that I’m right or else I’m sitting through even more commercials. But one of the biggest annoyance of them all, aside from the commercials, is that in the final minutes of the episode, before it’s finished, the pop up to go to a different video comes up and not only does it not always ask to move to the next episode, but I miss out on the final moments. Sometimes when I hit the x on the top right the page goes down, but other times it takes me directly to the library. It’s so inconsistent and if I dare go back to the episode to see the final moments.... you guessed it - MORE COMMERCIALS.

by WishICouldGiveOneStar

Almost impossible for me to watch anything. Every iPhone that I try to watch with says the same thing….video playback failed. It does that for live or on demand. Had to turn off the app at least 15 times, restart my phone several times to get it to work but now I want to cast it!!!! This poses a whole new set of problems. If you have the slightest chance of casting it to the tv, whether it’s through airplay or chromecast, DO NOT TOUCH ANY BUTTONS because this stupid app freezes which requires a reset which means you are back to square one with the video playback failed notification. Btw it’s not my internet. That was the first thing I checked. This is so annoying as I am trying to watch something that is live and I’m missing every bit of it. Such a big corporation and the simplest app can’t even get maintained correctly.

by Que Idiotes

I did love it until you guys added the carriers on the app. The reason i had the app is bc i do not have or want cable TV yet you guys are obligating me to get cable so that i can use the app which totally defeats the purpose of the App. And it’s ridiculous you guys do this being we are subjected to watch EVERY SINGLE COMERCIAL which should be paying you guys for broadcasting their commercials. You guys seem to be getting a bit greedy if you asked me. Perhaps you can do something like Univision that allows you to have access to the app and all the shows plus Live TV for a small $7 fee a month. That i would definitely do to continue watching Telemundo. However i refuse to get any type of cable TV for this purpose. Its also absolutely absurd that we must wait 5+ days to be able to watch an episode bc i dont have a cable company 🤦🏼‍♀️ I LOVE Telemundo but I HATE cable Tv