🏷️ About: The merchant app is a dedicated platform developed exclusively for merchants partnering with Steadfast Courier Limited. It serves as a centralized hub for managing shipping operations—from scheduling pickups and tracking shipments to handling billing and customer communications.
Easy Booking Process: Merchants can quickly create and schedule new shipments with an intuitive form that captures all necessary details such as pickup location, delivery address, package specifications, and delivery timelines.
Performance Metrics: Detailed reports and analytics help merchants track delivery times, shipping costs, and overall efficiency.
Profile Management: Secure login and account settings enable merchants to manage their profile details, preferences, and security settings (including multi-factor authentication).
Status Updates & Notifications: Automated alerts (via push notifications, SMS, or email) inform merchants of key milestones—pickup confirmation, transit status, and successful delivery.
Help Center: Access to FAQs, troubleshooting guides, and live chat support ensures that merchants receive immediate assistance when needed.