Contact The Free Press Support
Company Name: Runaway Media Inc.
About: We publish investigative stories and provocative commentary about the world as
it actually is—with the quality once expected from the legacy press, and the
fearlessness of the new. For us, curiosity isn’t a liability.
The Free Press Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Runaway Media Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit The Free Press Website
Privacy Policy: https://substack.com/privacy
Developer: Runaway Media Inc
Can I trust The Free Press app?
Protect your data and wallet. We investigate the developer's website (Thefp.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
I can’t get authenticated
by Nearthebay
I’ve tried the app on both my iPhone and my iPad. I can never get properly logged in with my sub stack credentials which work fine on a browser, but not in the app. Even though I select the link to login with email, I get a window that says a link is being sent to the email, but the link never arrives. The account is shown in the app as a free subscription, but if I click the account link to manage the subscription, I’m directed to the website, which shows me properly logged in with my sub stack credentials. Since the app thinks I’m on a free subscription, I’m unable to use all of the features that I’ve paid for, making the app absolutely useless.
Need more control of videos
by Analu666
I am using your Apple app. At some point the video turns into a smaller window and I couldn’t find a way to make it bigger like to fit the entire screen. If you stop the video, you can’t get back to it and continue watching where you left off, it always goes back to the beginning.
I would like to see the latest articles at the top of the home page, it feels stale.
TFP is great. The app not so much.
by OakB
I was excited when I learned about TFP’s new app. I love TFP, and my 2-star rating has only to do with the app.
There are 2 major problems:
1. The app doesn’t recognize my paid subscription to TFP, allowing me to access only 3 free articles before shutting me down.
2. When I followed the App Store link for app support regarding problem 1, I was sent to Substack support, and Substack doesn’t know anything about TFP’s app.
Leaving this review appears to be my only way of notifying the developer about these problems.
Beyond these deal-breaker problems, I probably won’t use TFP’s app much until it offers a dark mode. The bright white app feels like an assault on my eyes.
Have a Problem with The Free Press? Report Issue
Why should I report an Issue with The Free Press?
- Pulling issues faced by users like you is a good way to draw attention of The Free Press to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The Free Press customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Free Press.
