Company Name: Master Spas
About: Control and monitor your Master Clear Salt System from home or on the go. With
the Master Clear system, you can put relaxation first and water maintenance
second.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
E-Mail: [email protected]
Website: 🌍 Visit Master Clear Salt System Website
Privacy Policy: https://www.masterspas.com/master-clear-privacy
Developer: MasterSpas LLC
by Indy Adk
The app initially synced with my hot tub for about 30 minutes but has continuously disconnected. Attempts to connect by standing at the hot tub to use Bluetooth it initially connects, and then immediately disconnect saying it has trouble accessing the Internet. Of course this doesn’t make sense because I’m trying to connect using Bluetooth. I spent the better part of the day trying to set up my hot tub, but I am unable to since I’m not getting any readings on salt levels. Furthermore the gecko app used control your hot tub is terrible. Like this app, it keeps disconnecting from the Internet. The dependency on using apps to control your hot tub, makes the hot tub, unreliable, frustrating, and useless. You should be able to control your app with the hot tub panel and the app should just be a convenience as a back up. I will be calling Master Spas and requesting that they take back the hot tub.