Contact CloudMoon Support
Company Name: Nenly Limited
About: Get Your Free High‑Performance Cloud Phone Today!
・CloudMoon is your mobile
cloud gaming solution—a game streaming service that lets you play games online
without download. Experience hundreds of games on low spec phone like Genshin
Impact, Roblox, Wuthering Waves, Honkai: Star Rail, Fortnite, Love and
Deepspace, CookieRun and Mobile Legends, all streamed directly to your device.
CloudMoon Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Nenly Limited
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E-Mail: [email protected]
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Developer: CloudMoon Inc.
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3 Most reported problems 😔💔
Please make this app sync with the device one is using
by Lascaobas23
I have an iPad which made me download this app to get access to most of the games I play. I had a Honkai: star rail account which I always logged into with Game Center (since I have an iPad). But the app syncs your device as a galaxy phone which does not give you the option to log in with Game Center or with your Apple account. If the developers change this so the app syncs with the device someone is using then they will be able to access their account. I’m now locked out of my Honkai: star rail account because of this issue. Please fix.
Best regards.
good..until it’s not.
by Threecheers4sweetrevenge
good for genshin! until you literally can’t touch the screen or move at all. yeah, you get to play big games for free (just ads and playing mobile games) but it got ruined by the fact that it literally didn’t work / let u play. it could be an amazing way for some to play their favorite games without it taking up space, HOWEVER— the lack of quality over shines the good. i wish they do better because it was genuinely helpful at first, overall not worth it since it does take away from your game experience
Sighhhh
by GerardWay4Lyfe
Game was really good at first! I enjoy that you don’t need to pay to play anything… just watch a few ads or play a few games and you can play for however long you are awarded! I’ve had this cloud game for about 3 days… it was really good at first but eventually I wouldn’t cooperate with me at all. I’d try to move and it wouldn’t move me or I’d try to stop moving and then it’d keep moving! It’s overall pretty decent for a free app just wish it wouldn’t lag the freak out whenever I was doing something important.
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