Contact WGT Golf Support

by Chasemearound

After installing and playing a few games, I found my club distance / power used was not garnering the results it should. Believing it was due to the use of beginner clubs, I began investing in currency ($50 of packs) and bought some better equipment along with a MAX club bundle for $20. I quickly realized the clubs available get better as you rank you. The game does not explain this. After contacting WGT support and they declined to reimburse the credits / remove the crappy clubs I’ve now spent $70 on, I then realized there’s no in game Manuel. No website with information or manuel — NOTHING to explain how the currency systems, clubs + apparel and other things work. They expect the gamer to figure it out I suppose and spend lots of money along the way.

I’m using an iPhone 11 Pro Max and the game is buggy, slow - freezes up consistently. The camera angles are often frustrating as they are fixed and do not allow you to see the area of the course that you are playing on. Sometimes you will hit a ball and it will only go 10-25% of how far it should. Other times it may go further than you hit. All with wind and accuracy accounted for.

WGT really needs to update or rather OVERHAUL this game. Their lack of support is a real issue. I’ve never played a game that only allows you to get new items with currency not coins. You cannot buy the best clubs with coins in this game! You can’t even buy balls with coins. They only want your CASH!

by Spooby0220

Ok, so my level is currently at 101 with the status of champion, which does mean much other than I’ve logged a ton of games. Here’s the thing, everything is predetermined in this game. I’ve got some of the best clubs you can buy, balls with good to great assist aid and I’m pretty consistent at hitting ding on the swing meter. You can hit a perfect shot into a straight on headwind and end up 7 yards right or left. Other times, after an update, your irons will be 10-15 yards short, so over the course of the next couple of weeks you’ll begin to try to compensate for this (only to have them switch it back to completely screw you up). And don’t even get me started on how they change putting every other week. You have a better chance getting a fair game at the carnival. Then when you call them on it they respond with answers like “only a true golf fan would understand the nuances of the game). So after playing two years (and never getting a new course) I’ve decided to stop playing. I’m just sorry I lined their pockets for that long. One other thing, don’t even think about starting a club that’ll beat the Georgians, if it looks like you are, WGT will just give them the best of par 5’s repeatedly to ensure their victory. Don’t make suggestions (they won’t listen), just pay them and you MIGHT get a sarcastic response (if you get one at all). Way to ruin a gaming experience crooks.

by Sgtsm09

Downloaded game and started to play it and realized it was not worth the time or money that they want you to put in just so you can get things. Every free spin I got was the same reward of 500 WGT coins which you use to upgrade appeal is what I found out. I have over 500,000 and can’t buy anything with them. Playing the game was just as bad. If you don’t hit the power meter in the perfect spot every time while putting which is almost to impossible to do you will miss you putt every time. When they line you up for your shots you aren’t even behind your player you are off to the side so you can’t even read the green. Same when you are hitting you second or third shots never behind your player like in other golf games. The wind is not even realistic. Had a 7-9 mph in my face with an 10 ft uphill shot saying 102 to the flag and hit my PW(which if I hit it 100%is 115 yards) hit 3/4 power maybe little more and completely flew over the green. How is that possible with wind in face and up hill shot. The game wants you to dump 100s and 100s of dollars in it so you can get new clubs and balls and everything else. Out of all the courses you can only play a few because the others only have challenges so you can’t even play the full course. I really wouldn’t waste your time downloading or playing this game unless you want to spend that kinda of money.