Contact Speak to Santa Support

by Kinsleycline

I downloaded this app as a joke to get a quick video or two and I had to do a sort of survey,it was fine it was normal asked to access stuff I pushed yes no ect but when the survey said would you like to have like the same amount of adds or like less adds I chose less adds because who doesn’t want less adds? Am I right though so I clicked the,”yes,I would like to have less adds”. So I thought I’d have two adds for for the ten minutes I was going to have it I ended up have about 9 adds in the first two minutes. But I thought it’s okay because I was only going to have it for like 5 minutes turns out the Santa FaceTime thing was longer than I thought and I did three if those. But every time I got done with a call I got an add and after two call I decided to do the elf fighting thing but that was okay but then I got like five adds. So this is why in my personal opinion this is not a good game and doesn’t fit me but if you want to pay 3:00$ for no adds then go for it.

by Lizkath1990

I spent a lot of money on this app. I purchased every feature you could buy. They then updated the app and switched it to a subscription service. Year it’s only $10 a year but what about the money I already spent? I don’t get a refund for all of that and it was well over $10 that I spent. If I remember correctly it was $7.99 for a certain call pack and then another $4.99 for another. The app updated and all of my saved stuff. My child’s name, her age, her favorite things. It all reset. Everything I purchased with real money, gone and it will not let me restore purchases. This was my favorite Christmas app. One that my daughter still likes to play on daily. I’m so sad about this. I’m not made of money. I had to save to buy those call packs and whatever else feature I purchased. I did it though because this was the best Santa app you could find. I’ve given so much support for this app only to get screwed out of money. That’s incredibly sad…

by Zaybab

Purchased $10 deal. Kids names were not there but you can request them and during 7-8 days you will get to set up. Sounds fair. I can wait a few days still have time… even 1 call would worth it. But Christmas is here and no name added . Today is 30th of December, Santa left to North Pole. Kids already got present from Santa and aware that they are on a good list. Checked if they added name and yes they did!! But just ONE! I received 2 confirmations on 12/09 that you will add their names really soon. As long as it was before 19th? Or something like that. I requested “Masha” and “Mila” and you add only one name AFTER Christmas after I complained. Also the present list is so outdated… my kids didn’t want anything but a bearded dragon. They wrote to Santa, they met Santa and told him what they want. So, with phone call Santa should know their names and what they want. However the list is not long… Teddy bear Play station Doll and few other things but you can’ customize.