Contact Rock Identifier Stone ID

Contact Rock Identifier Stone ID Support


Company Name:

About: Use your camera or a picture to quickly identify rocks with AI. Perfect for
geologists, nature enthusiasts, and anyone curious about the rocks around them.


 
  2025-07-09

Rock Identifier Stone ID Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Rock Identifier Website

Privacy Policy: https://app-service.rockidentifier.com/static/privacy_policy.html

Developer: Next Vision Limited




Privacy & Terms:

https://marioapps.com/apps/stoneid/privacy.html





3 Most reported problems 😔💔

4.4 out of 5

Misleading

2024-12-07

by Never Ever Again-1

Just downloaded the app. Followed the instructions. 1st time using it, it says I’ve reached my limit..!! False advertising

Great app but disappointing

2024-12-08

by Sdragon144

This app does an incredible job figuring out rock types. However, I am a premium subscriber and it only allowed me to look for 2 rocks before I “timed out” and I have to wait an unspecified amount of time to be able to do another. Not impressed about that at all. Otherwise I would totally recommend this app

Successfully Named Some Rocks

2024-12-09

by Jimmyblues

Just got this, took pictures from the rocks around my plants- it named everyone- now to take it in the field - literately




Have a Problem with Rock Identifier Stone ID? Report Issue




Why should I report an Issue with Rock Identifier Stone ID?

  1. Pulling issues faced by users like you is a good way to draw attention of Rock Identifier Stone ID to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Rock Identifier Stone ID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rock Identifier Stone ID.


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