Contact 1.FM - Internet Radio

Contact 1 FM Support


Company Name:

About: 1.FM AG is a Swiss based Music Streaming service, broadcasting a variety of
internet radio channels covering various music genres, time period and styles.


 
  2026-01-19

1 FM Customer Service 💢

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Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit 1.FM Online Radio Official app Website

Privacy Policy: http://www.1.fm/terms

Developer: 1.FM A.G.




Privacy & Terms:

https://www.1.fm/privacy



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7 Most reported problems 😔💔

4.5 out of 5
Cecelia Coker
2025-10-12

keep getting a 502 Bad Gateway error, nginx/1.8.1. cache has been cleared, browser and machine are up to date (running Windows 11). Please fix your issue. I HATE having to listen to other streaming stations!

Daniel Boisson
2025-07-14

I am a passionate fan of the “1.fm Otto’s Baroque Music” online station which I listen to via my Yamaha HiFi Amplifier using the vTuner internet access. I really appreciate that channel and I want to thank you for the high quality of your station. I pay an annual fee to vTuner for that service. However, since 2023, vTuner has replaced the “1.fm Otto’s Baroque Music” station by the “1.fm Otto’s Opera House Music station”. I really miss the first station and I have written to vTuner twice asking them to switch back to the normal “1.fm Otto’s Baroque Music” station, on 19/12/2024 and on 05/07/2025. But so far I did not receive any answer from vTumer. What can 1.fm do to have vTuner reestablish the normal “1.fm Otto’s Baroque Music” station ? Thank you very much in advance. Kind regards, Daniel Boisson

Dan Royalty
2022-12-19

I needed to reset my password. 1.FM has not, will not or cannot send me a password reset link. Now I cannot login into 1.FM. Awful service. Who knows if 1.FM even has a customer service????

Bruno Klabbers
2022-11-30

Good afternoon, Could you please let me know which URL I have to use for 1.fm (especially love-classics and disco classics) I will use these URL'S to add these to my sonos system. Kindly regards Bruno

This USED to be great

2022-06-01

by E Fresh!

I absolutely loved this app, until they got greedy. I literally told everyone that I knew to download it. I hate pandora or even Apple Music because it plays one song at a time. With this app, you can hear live sets by DJs around the world. However, 1.fm got greedy and turned the most amazing app into an ad filled app. Every time you start the app, an ad plays, and every time you want to change stations, another ad plays! It used to only be random ad during the sets, but now the second you accidentally turn off the app and turn it back on, or want to connect from one device to another, a new ad plays. It's gotten so annoying that as much as I love the app, I will be uninstalling it. I'd rather pay a small fee and have those ads removed! I hate it when successful apps become greedy!

It has a mind of its own

2022-06-08

by The Big Georgia Dawg

Sometimes it works and at other times it don't.
Needs a "TUNEUP".

PLEASE FIX!!!

2022-06-15

by Czarkhazm

The only way that I can pause the music is to have the open app up on the active screen. I have zero control with the remote earpiece or even the screen interface when the phone is locked. Thanks.




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