Contact Sekai Support
Company Name: Sekai
About: Don't just watch content—play with it. Sekai is the new social platform where
you can turn your imagination into interactive "Jams" (mini-apps) instantly.
Sekai Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sekai
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Sekai Website
Privacy Policy: https://docs.google.com/document/d/1oUKpTyOrrHlS-6ljEwCy2kYsDTzM7avJy_320TrYcRU
Developer: Sekai
Privacy & Terms:
Can I trust Sekai app?
Protect your data and wallet. We investigate the developer's website (Home.sekaiapp.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Inconsistent and buggy
by Devthedeveloper95
I first discovered this app a few days ago it was working great and I was having fun but now it’s laggy, image generation isn’t resetting the image limit counter even after waiting 24 hours so, I can’t even have visuals on anything that involves the “on the fly” image generator. I’m getting very frustrated with this app please fix it. What is the limit anyway it doesn’t specify how many times you can generate something and there’s no counter or notification for when you’re able to use that feature of the app again. I’m so frustrated. Please fix it.
It’s a great app.
by DarkWolfLord
Every time I try creating a story with my character in the center of it. It’s like the story forgets the character I created. Also in some premade stories, the same thing starts to happen my creative character slowly stops talking, and it has like where you can see what is happening to your character like stats it’s just gone for me. I have done everything I close the app. I restarted my device and updated the newest version and nothing works. Some Roleplay just ignore what I put out. I can’t create a new Roleplay with this bug. I am literally on the verge of deleting this app.
Newest update killed otherwise great app
by Hchckej
I first downloaded about a month ago, and I loved it. I could’ve spent hours playing out a scenario, nudging the plot and having a great time with the characters. Recently, though, an update released that killed all the best parts of the app. The way you continue a scenario changed to be way more clunky, requiring EACH INDIVIDUAL PART be uploaded to continue when before you only had to upload the starting episode. This alone was a horrible change, bloating your library and drastically increasing load times between parts. Not only that, but it seems like the voices don’t even work half the time anymore. The only good part of the new update was the desperately-needed ability to edit your characters, but otherwise, I would honestly completely undo the newest update. This app has potential and I would love to give a better review once these issues are resolved (particularly once it’s easier to continue a scenario), but as of now, I can’t justify more than 2 stars.
Have a Problem with Sekai: Create · Remix · Play? Report Issue
Why should I report an Issue with Sekai: Create · Remix · Play?
- Pulling issues faced by users like you is a good way to draw attention of Sekai: Create · Remix · Play to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sekai: Create · Remix · Play customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sekai: Create · Remix · Play.
