Contact Screw Pin Support

I actually like this game quite a lot, and I have downloaded and deleted quite a few of these types of games. So after playing a while, I decided to buy the larger “no ads” package. But while I got the bonuses in the package, I still have ads. And I’m not talking about ads to get extra bonuses, I still have ads in between levels and the ads at the bottom. So I went looking on the app for support, and to my surprise found no way to contact them! Then I went to the app store, and the app support button only took me to a website where investors and developers go to use this company. No support for the app itself whatsoever! Then I contacted Apple but since I wasn’t asking for a refund, just reporting an issue, they only sent me a useless email with links to “help” sites. So I’m still playing but watching ads I paid to have removed. Not cool at all!!

I feel like I gave it a fair shot but it did not take me long to become bored and simultaneously annoyed with this one. There is an ad after every round whether you like it or not. Either you have that annoying bar you have to stop for more coins or you have a forced ad. I kept waiting for the need for strategy to kick in. I didn’t find that. Instead I got a remove 3 red pins - there are only 3 red pins type of thing- that with ads after every round didn’t take me long to delete and move on. There are too many other games just like this with strategy, no ads after every round and no bar to stop for more coins. I think I will stick with that instead. This may be entertaining for toddlers learning their colors though if the ads are appropriate.

I got tired of having to watch an AD between each game so I purchased the Remove Ads Pack for $9.99. I have a receipt from Apple for my purchase however more than 24 hours later I’m still waiting for the Ads to be removed. I emailed the developer asking for the issue to be resolved however I’ve yet to hear anything back from them.