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Contact Rootly Support


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About: Rootly is an innovator in the alert-to-retrospective lifecycle of incident
management, where alerting is natively integrated into the toolkit. It continues
to reimagine how schedules, escalation policies, and alerts work and how this
seamlessly flows into incident management.


 
  2026-04-22

Rootly Customer Service 💢

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E-Mail: [email protected]

Website: 🌍 Visit Rootly Website

Privacy Policy: https://rootly.com/privacy

Developer: Rootly





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1 Most reported problems 😔💔

3.6 out of 5

SSO Breaks iPad App

2025-04-14

by The_Yodel

When signing into the iPad app with SSO, it stays in the SSO browser window and does not pass the same token back to the navie app. This prevents login to the actual app.




Have a Problem with Rootly? Report Issue




Why should I report an Issue with Rootly?

  1. Pulling issues faced by users like you is a good way to draw attention of Rootly to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Rootly customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rootly.


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