Contact SILENT HILL: Ascension

Contact SILENT HILL Support


Company Name:

About: WATCH NEW SCENES & IMPACT CANON EVERY DAY Stream the live series premiere on
October 31 at 9pm ET / 6pm PT or anytime on demand. You decide which characters
live or die.


 
  2024-08-18

SILENT HILL Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Genvid Technologies



Verified email ✔✔

E-Mail: support@genvid.com

Website: 🌍 Visit SILENT HILL Website

Privacy Policy: https://www.genvid.com/privacy-policy

Developer: Genvid Entertainment LLC








3 Most reported problems 😔💔

3.2 out of 5

Very disappointed

2024-04-19

by Ah Dishwasher

Was really excited to try this out being a die hard silent hill fan but I was very disappointed. Everything feels cheap, and the story is not good at all. This was a huge let down and many others agree. I love silent hill and their best was when they made the silent hill 1-4 games in the ps1-ps2 era.

My advice is to either scrap this, or give us the level of horror and everything that was present in silent hill 4. We as fans just want really good games like silent hill 1-4. I would love another game or another piece of media to be like silent hill 4, that was my favorite. The level of horror/ sounds/ visuals were terrifying in it, so please re write the story to be like these old games I mentioned.

Fans of SH will be disappointed

2024-04-20

by Calanagear

Silent Hill is my favorite series of all time. What sets SH apart from other series is the emphasis on atmosphere and creating a haunting horror game that’s a manifestation of the character’s psyches. The town ( and other places impacted) are a sort of interim/liminal space that’s both enticing and haunting, and often terrifying. I admire that the developers of Ascension wanted to make something different and that’s interactive, although I ( a die hard fan) guessed early on that it probably wouldn’t be a good fit for the series. Nonetheless, I wanted to give it a go to see if my thoughts on it being bad ( the trailer gave me that impression, particularly the voice overs). I couldn’t get through the first chapter. The main issue for me was the acting, but overall, it just felt off. Developers that are lucky enough to make a game that’s part of the SH franchise need to learn what they seem to reject: we fans want what the original games had. We don’t want a Westernized version. Please take a look at how RE went downhill after 4 but learned their lesson and came back with incredible games like 7 and 8.

Pathetic

2024-04-21

by Enfohm

Attempting a comeback with this is like sawing off your own legs right before running a marathon. Absolutely pathetic-on every front. Shame on all involved. I will personally check whatever genvid does next and actively boycot. Do not let this crap make one red cent. We vote with our money.

Update: in response to developper’s comment. Yes you can learn from it. You can learn to make better choices, you can learn to make better products because this, objectively, is crap. A bad idea executed badly, regardless of license. You can learn to implement monetization in an ethical way. You can learn, from the overwhelmingly negative response-and that’s an understatement-that your project has made the industry worse and has destroyed your reputation, and that it’ll take a drastic stance change to win back people. If you were actually willing to learn you would have already presented your apologies. This is abysmal quality stuff without even considering the very problematic precedent you’re setting monetization-wise.


Have a Problem with SILENT HILL: Ascension? Report Issue




Why should I report an Issue with SILENT HILL: Ascension?

  1. Pulling issues faced by users like you is a good way to draw attention of SILENT HILL: Ascension to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SILENT HILL: Ascension customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SILENT HILL: Ascension.


Alternatives