Contact Trymata Testing Support
Company Name: Trymata
About: The Trymata app is for registered Trymata testers or guest testers to find and
take paid tests of websites, apps, and other mobile products. During a Trymata
test, you will record your screen and voice as you try to perform tasks on the
target site/app, and give feedback about what you like and dislike, what's easy
or difficult, and where you get frustrated or confused.
Trymata Testing Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Trymata
Verified email ✔✔
E-Mail: testersupport@trymata.com
Website: 🌍 Visit Trymata Testing Website
Privacy Policy: https://trymata.com/privacy/
Developer: QuestionPro
3 Most reported problems 😔💔
Doesn’t Work on Android or IOS
by MSF Creative Media
The old version was 50x better. They gave DOUBLE the compensation:
It was $10/job - no exceptions.
It’s now $5/job - and they aren’t quick or simple.
They are usually 30min. No more, no less!!
You are timed.
If you do the ENTIRE thing right, but go over by 1 second, they disqualify you. you get nothing.
You need a high quality mic.
NO background noise.
The test website & test questions are both required to be opened in two separate windows, with both showing on your screen at the same time, but NOTHING else can be opened.
You need to open them in the browser of their choice.
You can’t have ANY notifications/pop ups/interruptions during the test- they’re recording your screen and sound.
If they feel like you didn’t answer each question clearly, accurately, in your own words, and explain WHY you give EACH answer - you’ll be disqualified.
Meanwhile, they expect you to multitask - verbally answer questions WHILE visually completing each task on your screen.
No time to think.
They disqualify you for long pauses and silences.
You also have to complete a written portion afterwards: Each question requires AT LEAST 1-2 complete sentences, proper grammar/spelling, & make sure to answer each question thoroughly/with detail. Also, in your OWN words. Don’t even try to look anything up.
Otherwise, you’ll be disqualified.
So if all of that is worth $5 that you may or may not get, and have to wait 3-7 days to find out if you did or not, and then longer to actually receive the money in PayPal… give it a try.
That is, if the app actually works for you on your phone.
Good luck.
App keeps crashing…
by Ccnrhill
Just downloaded the app to preview a test. It lets me login but crashes immediately after.
Can’t login
by Mmohoff
I’m able to download the app onto my iPad, but when I press the Trymata account button it closes the app. Same issue when I press login with unique code button.
Have a Problem with Trymata Testing? Report Issue
Why should I report an Issue with Trymata Testing?
- Pulling issues faced by users like you is a good way to draw attention of Trymata Testing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Trymata Testing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Trymata Testing.
