Contact Compass Time

Contact Compass Time Support


Company Name:

About: Compass Time app provides access to company job opportunities and company
culture info. It's also a time and attendance application that allows users to
clock in and out of work, view their timesheets, and request time off.


 
  2025-10-10

Compass Time Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Compass Group USA, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Compass Time Website

Privacy Policy: https://sso.compassmanager.com/privacyPolicy?policy=

Developer: Compass Group USA





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6 Most reported problems 😔💔

4.3 out of 5
Emily
2026-03-30

I can’t login and can’t reset my password

Diane Delgado
2026-03-23

i am not able to change my password, log in or anything. when I try to log a ticket it gives me a 504 time out. I need this fixed as I use it to log in and out

Diane Delgado
2026-03-19

I am locked out of the Compass Time Entry app. Can I talk to someone as it says I am locked and it gives me a time out error. thanks alot

Horrible Experience with this App

2024-08-03

by NoNeed4ThisHeadache

This app freezes constantly and the only way to unfreeze is deleting it. The time clock option does NOT update, so when you try to clock in, the app denies the entry and tells me that I am past quitting time and therefore need manager approval. This message appears at the start of my shift because the previous day time entries have not cleared and are still showing. I have deleted and reinstalled on different devices with the same results!

‘Out of range’

2024-08-04

by JonFiote

I’ve deleted and redownloaded the app a few times but I still receive the ‘out of range’ notification regardless of whether I am on site or in front of the time clock. It’s honestly very degrading as an employee to experience an app that doesn’t allow me to record my worked hours accurately. A fix would be much appreciated.

FIX THIS HORRIBLE APP!!!

2024-08-05

by ComeOnMan843

Y’all need to really fix this app. Get your IT folks or whoever on it ASAP! My hours disappear like they were there few weeks ago now I can’t see anything. It’s real glitchy it’s like you guys just threw this together. Should really think about switching over to the gusto app! It’s way better than this. Horrible app. 0 stars




Have a Problem with Compass Time? Report Issue




Why should I report an Issue with Compass Time?

  1. Pulling issues faced by users like you is a good way to draw attention of Compass Time to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Compass Time customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Compass Time.


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