Contact MoboReels: Short Drama Series

Contact MoboReels Support


Company Name:

About: No matter where you are, you can watch the most popular mini-series anytime on
MoboReels with an immersive viewing experience. 【Exclusive Personal
Theatre】 You can explore popular genres such as romance, fantasy, martial
arts, and time travel with just a tap.



MoboReels Customer Service 💢

Hard-to-find customer service info can be a red flag. Is MoboReels Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CHANGDU (HK) TECHNOLOGY LIMITED



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MoboReels Website

Privacy Policy: https://web.cdreader.com/en/playletPrivacyAgreement.html

Developer: MoboReader




Privacy & Terms:

https://web.cdreader.com/en/playletPrivacyAgreement.html



Can I trust MoboReels app?

Protect your data and wallet. We investigate the developer's website (Moboreader.com), verify they're legit, and uncover hidden scams or complaints.




48 Most reported problems 😔💔

4.6 out of 5
Christina
2026-06-07

Please unsubscribe me from your service. I have cancelled the subscription via Google Play Store and you are still charging me.

Cherylee
2026-02-24

Unable to cancel subscription and still being charged. Now app doesn’t even work. Every time I email I get standard response and no actual support. They are thieves and their app is a fraud

Vivian
2026-02-16

This is my 5th time disputing your charge of $28.99!! I have repeatedly contacted you to cancel my subscription I no longer use the app it’s too expensive and don’t get good stories. Your “Annie” does not work! Very disappointed in your app and service.

Tasneem
2025-12-09

Moboreels is charging me with a subscription that i cancelled since August, i even deleted my account. and i contacted them but i didn’t get any answer or explanation, they are frauds and a thief who took advantage in customers! And SCAMMERS

Cathy Rowe
2025-12-03

Please unsubscribe me. I have asked several times. You keep trying to charge me and it's not going. I don't have you app.It was removed and the subscription canceled.

Dana Partain
2025-10-08

I have emailed numerous times having you to cancel my subscription and you keep trying to charge me and it keeps being declined so could you please stop it?

Michelle
2025-09-23

I am still being charged even after I canceled my subscription.

Olga Asia
2025-09-13

Dear moboreel support team..I already cancelled my subscription and deleted my account but the automatic weekly payment still continues. Kindly help me stop the payment.thank u. I had emeil you with the screenshot of tbe latest deducted to my gcash account with its reference number. Please help

Cherryl
2025-09-04

I already subscribed Moboreels for one week but nothing happen to my Moboreels, I still have to watch the ads to unlock and my balance has deducted for this

Ruchi Sharma
2025-08-24

Unauthorised fund,and i want to refund my money please

Irene
2025-08-23

Ho pagato l'abbonamento ma non mi sblocca gli episodi

Thomas York
2025-08-15

Cancelled my subscription months ago and still getting charged twice a month and when I check the account is still deleted and yet month after month you charge me! Fix it and refund it! This is just theft at this point and I’m not gonna stand by and watch it happen!

Melanie
2025-07-20

Disditemi abbonamento non ho richiesti nulla

David
2025-07-13

pls cancel the auto renewal! account number: e70219821 i only want subscribe for 3days and its expiring on 16 July

Colombo Anna
2025-06-18

Mi sono iscritta all'abbonamento settimanale, ma me ne trovo due, come mai? Gli abbonamenti sono: Check-in Rewards Pack (MoboReels-Short Dramas&Movies) e Weekly VIP (MoboReels-Short Dramas&Movies). Quale dei due devo tenere per poter guardare i video sulla vostra app? Vi prego di rispondere nel più breve tempo possibile altrimenti annullerò tutto. Cordiali saluti.

Laurie Galloway
2025-06-10

I paid for weekly subscription that was $5 off. Only let me watch for about an hour. Then said I had to pay for weekly subscription again, I did, then it only let me watch for 2 episodes. I am really disappointed with this app and want a refund. This is a ripoff app. I have screenshots of both times I paid.

Fernanda Iala
2025-06-03

I bought a week subscription but keep asking me to buy more to watch the episodes

Fernanda Iala
2025-06-03

I bought a week subscription but keep asking me to buy more to watch the episodes

Terence
2025-05-06

I paid for 1000 coins and you showed me a replay of on episode

Jamie Kelley
2025-04-24

I paid for a month of unlimited shows, but it keeps asking me to pay to watch. I want my money back.

Tolu Olumogba
2025-04-18

I paid for 1 week subscription but its still asking for coins and not letting me watch oaid episodes

Bonny Mayfield
2025-04-12

i’m sorry I am very disappointed. I was just charged a few times. I admit I did log into your app and I do love your shows. I was home sick recently so in bed, I decided to watch a few shows. I know that I went in and canceled because I have no intention of committing to anything following I only did it when I was at home I work two jobs normally and I really don’t watch TV or movies. I am still charged and have to just missing work from being sick. You know another whatever out of my account is money I don’t have and again, although I love your shows very much. I have learned from these apps that they end up just keep charging you even after you cancel. I had to happen last year when I had three broken bones and reporting it to Apple they just deny it so I’m reaching out to you guys because I had no intention and out of courtesy and decency. I am requesting a refund other than the initial charge. again shows you play are very good. They’re very good girly movies to anybody that has the time or just chilling out for the day. Would like to watch and enjoy thoroughly but to have this keep happening from every single app like this every movie app not just draws but every single one they keep charging and then by the time you notice any request through Apple, you get denied and you’re just out money . This is not appreciated by anybody. I am requesting a refund thank you.

Bjorn
2025-03-30

I have paid a vip for a week. Have not even watched an episodes and I have to pay again! I did not even finish watching the mini series I started when I bought the week vip. I want my money back!

Adebisi Faulkner
2025-03-21

I purchased a month's access to the Moboreels app to watch the series and was charged $55. However, to my surprise, I am unable to finish a particular series I am watching, much less watch another series to the end. Please kindly clarify these issues thanks I await your response.

Tolani
2025-03-12

I saw an advertisement on facebook and I watched the reels from Facebook then I was directed to the app I didn’t subscribe or anything and I have been debited close to 150k naira

Lindsey Lee
2025-01-30

I purchased a VIP month of unlimited viewing and was not able to complete 1 series before I was required to pay for additional coins. I have contacted them via the app and receive an AI generated response that makes no sense. I also emailed, but have not received any response either.

Stacie Ewing
2025-01-13

I paid for a weekly subscription and I saw 2 hours of the movie now it is asking me to pay more a few hours later...please fix this issue for me please.

Pamela Murray
2025-01-04

I paid for a month th screening. I watch part of a show and then it wants me to pay. Please fix this

Danielle
2024-12-20

I’m a vip costumer and I’m not getting any of my coins or what I’m ment to get I was a full refund

Gloria Smith
2024-12-16

I want a refund and I want to speak to customer service o don't care if it's by email

Solanch
2024-12-12

Pague una suscripción de 14 dolares por una semana y no tengo acceso a ver nada me dice la página que tengo que comprarla

Erica Golden
2024-12-01

I paid $49 for monthly subscription so I can watch unlimited series. But I’m still be asked to pay.

Noelie Tapsoba
2024-11-16

I subscribed yesterday and for 1 week but I still don’t have access. Still asking me to buy credit or subscribe.

Pamela Murray
2024-11-12

I paid for a week of streaming on 11-10-24. I reported the issue and I still can't stream. Please fix the issue

Amy Moser
2024-11-12

I paid 19.99 to have access to this app for a week. I did not get to watch anything. It wasn't even linked to my app and you guys tried charging me 40 something for the subscription. I've been searching everywhere how to contact your company to no avail. I hope this gets to someone because you guys ripped me off 19.99 plus tax

Pamela Murray
2024-11-10

I paid for a week of streaming on 11-10-24 and it has already stopped showing and asked for more pay. Please reinstate my streaming.

Josephine Elizan
2024-11-02

I subscribed yesterday nov 1, 2024 but i cannot watch any series at all and the app telling me to subscribe to watch the series paid $25.99 plus tax Document number 168869849916 Order no. MQ5NM2TL62 i need my money back

Tenarvis Scott
2024-11-02

A payment of 16.53 was taken out of my account for the weekly subscription, but I don't have the weekly subscription I paid for I would like to get a refund and I want to cancel my subscription

Kelly Williams
2024-11-02

Yes I purchased numerous coin amounts and it never would let me connect without watching ads. Is there any way I can get my money back?

Anna
2024-08-03

I PAID AND DOESN'T LET WATCH NOTHING

Cindy Lunsford
2024-06-17

I paid $49.99 for monthly VIP but it will mot let me watch past the first several episodes. It wants me to pay more to unlock episodes. Can I get a refund or is this a scam.

Mercelita
2024-06-01

Hi I got moboreels and paid 49.99 for free access to mini stories for a month but when I try to watch episodes are still locked and asking me to purchase again I will make a complaint to trading standards and put this on social media if this will not get sorted Mercelita Pacheco

Michell Lazare
2024-04-14

I bought a monthly subscription I estates watch movies when I went to leave a comment it sent to create account so I changed the name added a password but it wouldnt let me add my email address. I signed out and when I went to sign back in it said it didn't see my account. I didn't use Facebook or Google to sign-up so I created a new account but my monthly subscription is connected to my lost account can yall add it to the new account if I provide I bought it. Should I delete old subscription and get a new one. If I do will I get a refund for the previous subscription?

Michell Lazare
2024-04-13

I paid for a monthly subscription and I signed off and I don't remember my user ID to log in again. I setup another account but I don't know if I buy another monthly pass will I get reimbursed for the one I already have.

Gwendolyn Oxendine
2024-02-24

I paid for weekly subscription today 2-23-24. Started watching the movie and it stop wants me to continue to pay. Also paid PayPal for additional watching.

Need to change

2024-11-05

by Yummy79

Firstly I’ll say the reel that brought me here was “Love arrives late” I actually was enjoying it and wanted to watch more but 40 episodes in and I’ve already spent $25. That’s more than I pay for my regular apps, which I can watch anything, anytime at an unlimited amount for one price. Then y’all don’t give details about the series, the amount of episodes or the amount of coins per episode. And it seems like the further you get into the series, the more coins you take, because I definitely should’ve got to see more than 40 episodes.
So far you’ve got very low ratings and it’s pretty much the same complaint. My suggestion is, you set up a monthly subscription option. Honestly if you had that I would be more inclined to stay as a customer but until then, I’ll stick to Viki for all my dramas. Thanks anyways

Do not use this app

2024-07-27

by Chelsey’s Review

They scammed me out of 100 dollars in the span of a day and refuse to do a refund I’ve contacted apple and they can’t do anything.. so I downloaded this app from a advertisement on Facebook didn’t think anything of it started watching it and then it charged me 19 and then charged me 39 , immediately when I seen it charge I went to my subscription and cancelled it immediately and deleted the app requested a refund with apple and they refused it . So I downloaded the app again to see if I could request it from inside the app and as soon as I got into my act they charged 59 dollars and now ive had to cancel my card because they obviously have my card on file and are charging it without my knowledge of it ….. wrong all around . I will be getting a lawyer for this because I want my money back .. not like they took 2 dollars they took a hundred worst experience ever .

Too much money for short films

2024-11-08

by Ally87k

Can’t skip no only titles but can’t tell what the story is about and freeze up and still take your money … don’t know how much things cost I could go on about all the crazy stuff y’all need to fix this and not just try and scam people out of money you’ll have long term success with customers if you did so




Have a Problem with MoboReels: Short Drama Series? Report Issue




Why should I report an Issue with MoboReels: Short Drama Series?

  1. Pulling issues faced by users like you is a good way to draw attention of MoboReels: Short Drama Series to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MoboReels: Short Drama Series customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MoboReels: Short Drama Series.


Alternatives