Contact StarryLens Support
Company Name: Yuanye Technology
About: StarryLens: The Ultimate Night Sky Camera App
If you are passionate about
photography and love capturing the beauty of the night sky, StarryLens is the
app for you. With exclusive AI and advanced technologies, StarryLens provides
clear, sharp, and breathtakingly beautiful images for your night photography.
StarryLens Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Privacy & Terms:
https://www.yuanye.ai/static/starrylens/privacy_en.html
3 Most reported problems 😔💔
App keeps crashing.
by Heyy.its.karley
I downloaded this to see the northern lights and every time I click on the “Star Mode” and take a picture it “processes” and then crashes. These northern lights was a once in a lifetime experience and I didn’t even get to experience them bc this app. I didn’t get any good photos out of this app so it’s getting a 1 star from me.
I MISSED THE NORTHERN LIGHTS
by Littlewillofroggy
I was so excited when I used it I saw nothing this app was useless I missed my chance I am so upset and it’s all because of this app terrible this is a once in a life time chance you are so lucky I had my moms phone to see it😡🤬🤬😡🤬😡🤬😡
App used to work fine before update.
by Emmanuel022
So after the latest update, the app crashes when i select galaxy mode, and using either of the other two modes, when i press the shutter it stays on processing then closes.
Have a Problem with StarryLens - Night Sky Camera? Report Issue
Why should I report an Issue with StarryLens - Night Sky Camera?
- Pulling issues faced by users like you is a good way to draw attention of StarryLens - Night Sky Camera to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a StarryLens - Night Sky Camera customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using StarryLens - Night Sky Camera.
