Contact Bounce Package Pickup Support
Company Name: Bounce Inc (U.S.)
About: BOUNCE PACKAGE RECEIVING SERVICE - RECEIVE PACKAGES WHEN YOU ARE NOT AT HOME
No
matter if you’re in the office, on campus or out of town, never miss a
delivery again! Get your deliveries sent to one of 1000+ Bounce Pickup Points in
your area and pick them up at your convenience.
SAY GOODBYE TO PORCH
PIRACY
Don’t worry about your packages being left in insecure locations for
others to grab, our trusted Bounce partners keep.
Bounce Package Pickup Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bounce Inc (U.S.)
Verified email ✔✔
E-Mail: packages@usebounce.com
Website: 🌍 Visit Bounce Package Pickup Website
Privacy Policy: https://usebounce.com/privacy
Developer: Bounce Inc
3 Most reported problems 😔💔
SCAM
by ABen421
I sent seven packages to the address that they told me to use. Not one package was accepted at this address (well 2 packages said they were actually delivered but the location states they don’t have them) and Bounce could not support at all. All the packages are missing, and as I am traveling in Italy and do not speak Italian I cannot communicate with the shipping companies. This has been a total nightmare and has ruined my trip. Bounce refuses to accept any responsibility and their customer service hours are limited during Eastern standard time, which is ridiculous considering they operate in multiple time zones. It seems that they only have two customer service representatives in total, and when I asked to speak to a supervisor I was put off by the customer service. Use this company at your own risk - I have over €2,000 of goods missing thanks to this company and their total lack of support and critical thinking skills.
Bad service
by OneKnighter
Do not use this. I tried them for an expensive item and after UPS delivered it, both the actual location drop off point and Bounce customer service had no answer for where my package went after about 36 hours. The customer service is also awful - they advertise an “under 4 minutes response time” on their chat service, but after trying two separate times on two separate browsers there was never a response. Had to go to e-mail to get a response, but there has been nothing about my missing package. I unfortunately already have a second item heading there way, and I’m desperately trying to cancel it or change the shipping address to a better service.
Do not use this company
by Regina7543
When I went to pick up my package at the receiving facility, a family-run deli, I was told that they had ended their contract because Bounce never paid them. My package was sent away and is now lost. We’ll see if Bounce bothers to respond to my claim but I would have been better off just having it delivered on the street in NYC. What’s worse, apparently Bounce doesn’t honor their contracts with small businesses.
Have a Problem with Bounce Package Pickup? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Bounce Package Pickup to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bounce Package Pickup customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bounce Package Pickup.
