Contact Hero Clash Support

I originally downloaded this game from the ads I saw, it mentions nothing about having to play a second game in order to unlock levels to the game you originally wanted to play. I fell for the trap and played the second part of the game which took forever to complete and unlock the original game. Now I’ve completed all 16 levels and I don’t see an option to continue on the save the dog part of the game. Im just stuck playing the unwanted part of the game, I wasted my time and 4.99 just to play 16 levels. I want my money back. So disappointed that I wasted time and money for 16 levels. I expect a response back because this is completely unacceptable for 16 levels.

They keep saying that saving the dog is part of the game. However, it’s two different games in one and one has nothing to do with the other. As other reviewers have said, just make two different games. If you have two games with separate in app purchases, you can make money via two different avenues. Instead, you falsely advertise ten game is one thing and before we get to any in app purchases, the game gets deleted out of frustration/confusion. They either need a new marketing or a new accounting department because I’m not sure how they stay in business with the current model.

If you’re seeing that many reviews on confusion then just split the game into two. And if you don’t want to confuse people then take down the stupid ads where the goal is to save the dog. Cause eventually you’ll continue to get bad ratings and people won’t even bother downloading it and immediately go straight the reviews, figure out the bad experience and skip downloading the game to begin with and move on. The second thing about this game that is downright dreadful is that the dang “tutorial” (tap her, tap there, upgrade here) takes FOREVER. No need to respond by saying you’re sorry about the confusion cause it’s pretty clear that the ad was meant to entice people into one game only to find out it’s only part of a different game that shares no similarities to the ad. Uninstalling! Not playing a battle game just to play the mini game periodically.