Contact Moodlight Support
Company Name: Monkey Taps
About: Everybody gets moody. Moods are a natural part of your emotional rhythm.
Moodlight Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Monkey Taps
Verified email ✔✔
E-Mail: hello@daylio.net
Website: 🌍 Visit Daylio Journal Website
Privacy Policy: https://faq.daylio.net/article/15-privacy-policy
Developer: Habitics
Privacy & Terms:
https://monkeytaps.net/privacy/
3 Most reported problems 😔💔
Bait and switch tactics
by Dg5301
I have the (iam) app. I was offered this bundle for $59 for this app a 3 others. At first I was allowed to choose any options, but now I’m allowed 2-3 choices and all the others are locked unless I pay each one the full price for an annual subscription. So what in the world did I pay for? What a disappointment and it shows how little respect and care these developers actually have for people. It’s all about the money $.
Of course no one gives refunds right. So I can just cancel my subscription and leave this review to worn others. It sounded good. The apps looked good but it’s all a lie. You get a minimum of things while getting bombarded to get the premium version of each and every app!?!? Good grief. Save yourself some money and aggravation.
Predatory
by RDukess
The way you had me fill out a mood journal and then went straight into having me agree to make a purchase in the same flow is honestly one of the most predatory things I have seen from an app in a long time. I’m an avid user of the app, I Am. In fact, it’s one of the very few apps I’ve ever paid for, and gladly. I think it’s a wonderful app that has brought my life a lot of goodness and I am happy to support the developers. When they advertised this app to me I immediately went and downloaded it. However now reading the reviews I’m seeing that overall people are having the same complaint as I am. I doubt I’ll be using this app in the future. Too bad.
Has deleted all my data 2 separate times!!!
by Megstasy
I’m really upset, I’ve used this app for about a week and in that time, the app crashed once, so I had to try and remember everything and re-enter it. Then it crashed and deleted everything a SECOND time. I love the idea of this app and was really enjoying using it until this happened. There’s no log-in so it essentially doesn’t save your data!
I haven’t been able to find a customer service number or email to contact so I can attempt to get all my data back! It’s really important to me to get it back because I send my daily mood entries/journals to my doctor. If you use it, I highly recommend screenshotting all of your entries for when it will inevitably crash and delete all of your progress.
Have a Problem with Moodlight - Daily journal? Report Issue
Why should I report an Issue with Moodlight - Daily journal?
- Pulling issues faced by users like you is a good way to draw attention of Moodlight - Daily journal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Moodlight - Daily journal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Moodlight - Daily journal.
