Contact Tile Busters Support

by Leiahbeiah

UPDATE: support finally responded and said they had added the coins I was owed. the coins STILL have not been added, which I wrote back to inform them days ago…

this game, while fun, is definitely out to SCAM you! there is a game within the game called Gold Pass. if a player pays $8 of *actual money*, the Gold Pass game keeps track of how many coins are earned during the promotional period, at the end of which the player is supposed to open a chest and receive the earned coins. THIS DOES NOT HAPPEN. the promotional period ends, the Gold Pass game disappears, and the player has been scammed out of $8. any attempts to get help from the game creators using the Support tab go unanswered. I sure wish this wasn’t the case because I have given the game creators HUNDREDS of actual dollars. so I guess the scam is working well enough that they don’t need to do right by their players. just be smarter than I was and DO NOT FALL FOR IT!

by STLRN555

This is the standard tile, match 3 game but with the added benefit of having a glitch that ends the game early, regardless of how many open spots you have on your tray. You can waste the few coins you can earn to “undo” moves (and repeat the loss again and again) or actual money purchasing “undo moves”, shuffle tiles (again spending coons or actual money), or waste lives and live your own version of this match 3 version of the movie Groundhog Day. This occurs on numerous levels, and getting ahold of support is next to impossible. After contacting support and them misconstruing the issues and glitches to the game (even with screenshots), I see their response is just more of the same misconstruing of issues. The game actually fails when you select certain tiles - regardless if your tray is completely empty or not. I uninstalled the game because of the ridiculous interaction with support (after sending them each item they requested) in addition to encountering these glitches repeatedly after over 1100 levels.

by Susand00san

This quickly became my favorite game, until it froze a couple weeks ago. I tried uninstalling and reinstalling multiple times and have yet to get it to work again. I thought maybe it was just me, but then my girlfriend also started playing the game and got to about the same amount of progress before it froze hers too. I paid to not have any ads (I know, silly purchases, but this game genuinely was worth it) and now I can’t even play. I’m hoping a future update will fix it or that someone from their team will see this and help me out!! I keep wanting to play but it just won’t load!!