Contact CloudBeats Support

by Wlou2015

I paid for this program and have my songs on my phone via Dropbox. Now your app isn’t starting at all it is forcing me into the “box” sign in and I cannot escape it and go back to the main screen... X or cancel doesn't work and I’m pi**ed.. whatever plug in the “box”is I only use dropbox so what kind of error is that please fix it I am very disappointed I will have to probably delete and lose my music. Not cool I paid..

Update: you guys are evil and mean, you guys created a bug so I would have to sign up for a “box” account that stays stuck on the “box” sign in ...
your screen will freeze if you accidentally click to setup the “BOX” cloud service, and you will have to sign up for a box account or it will claim there is an error and you cannot access any of the app!!! sneaking rotten!!! I paid money and don’t deserve that even though its free to sign up.. your obviously both in cahoots for money over my hour of frustration. Rotten rotten rotten other than that the app was 5 stars until your obviously ruining functionality now

by Benleal

I bought this based on all of the positive reviews and needing a solution to play music hosted in my OneDrive folder. The interface is simple which is a positive, nothing tricky to figure out. But this is not simple in the way of giving power in an easy to navigate interface; it’s just basic. You can browse for artist, album or song. No genre, no bpm, nothing else. It has a radio function that basically just lets you “turn it on”; no ability to “change station” or select a style by choosing a starting song. I’m okay with totally random and 90% of time, that’s how listen ; “ shuffle all”. But I’d like some ability to tailor. But there is a problem with the app randomly shutting down after a couple of songs. Aside from the random crash, I would be delighted to pay $.99 for the access it gives; but for $6.99, I expect way more.

by Walkie1984

Have had this app for a few years now, and it provides basically exactly what I want for an app like this: a simple interface to selectively download albums from my Dropbox to play offline on my phone.

Unfortunately, the app is just plain buggy. Several times now I've downloaded a new album only to have all the albums I already had downloaded for offline play deleted. I've had albums only partially download despite the app saying they're ready for offline play, so I can't actually listen to them offline. Updates occasionally wipe my downloaded albums. Other minor but annoying little bugs are frequent.

It's frustrating because the basic functionality of the app is just what I want. But it's just too buggy to rely on, so I often end up manually managing music through my computer anyway, which defeats the point.