Contact Grundfos GO Remote - Pump Tool

Contact Grundfos GO Remote Support


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About: Grundfos GO Remote - One Remote Control for Grundfos Pumps and Systems. Easy and
time saving toolbox for the professional user with access to Pump Condition and
Trouble Shooting One toolbox for all Grundfos Electronic Pumps – Everything
available in one place – Easy access to Pump condition & Trouble shooting,
Pump Operation, Alarms & Warnings, Documentation & Reports, Grundfos Product
Centers Pump Information, sizing an.


 
  2026-04-02

Grundfos GO Remote Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Grundfos GO Remote Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Grundfos Holding A/S



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Grundfos GO Remote Website

Privacy Policy: https://www.grundfos.com/legal/terms-of-use

Developer: Grundfos Holding A/S





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3 Most reported problems 😔💔

2.7 out of 5

Just terrible

2025-04-05

by Bgwallace

Aside from the UI being absolutely horrid with this app, the developers have managed to screw up something with the MI 301 remote in a recent release. The device no longer shows up in the app even though it is connected to the Bluetooth on my phone and there’s no way to troubleshoot the problem. Their support is non existent. When clicking on App Support in the app store, I’m taken to a broken webpage. This needs to be fixed quickly and next time test your software adequately so you don’t leave your customers out in the cold. Also, when the customer has a problem there should be a straight forward way to get in touch with your team to resolve the issue. This really isn’t something I should have to tell you.

App is useless

2025-04-06

by Loser2081

Uploaded parameters from a pump and saved them to my phone, I think? The next day I wanted to look at them. Found the file I saved it as and the only thing I could do with the file is delete it. Second, what is the purpose in creating a project if you can’t put anything in it.

A joke

2025-04-07

by Jacksayshello2u

These dongles are terrible, which makes the app pointless. Bluetooth could easily be incorporated into the pumps by default cutting out a constant source of failure, work with these pumps daily and can never get into them due to this built in fail point.




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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Grundfos GO Remote - Pump Tool customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Grundfos GO Remote - Pump Tool.


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