Contact iMoodJournal Support

by Casilemental

Been using this app since 2016. It’s always been simple to use but around the beginning of this year it simply stopped working entirely. Reminders don’t work, backup file is constantly corrupted, synchronize toggles on but a minute later, it’s grey again. Even the sounds don’t work (wasted enough time looking through my phone’s settings - it’s the app).

What brought me here now is that even the fitted graph isn’t working properly, and this might be the most valuable tool the app offers... but now, something is all screwed up; the data is all there, but the graph is different. Somehow the line totally changed without the data changing & now the graphing tool doesn’t mean much anymore, since it’s no longer reflective of the data points as a frame of reference. This only became a problem a couple months ago, as well.

And, for whatever the developers say about getting back to you quicker using their website... I contacted support twice - once in January and again the first week of April - in January, I was asked to confirm my phone make & model (even though all that info is in their own support email template from the app) & the second time, no response. I never received a reply in January after re-submitting my make and model again.

It’s too bad it’s gone this way, I used this tool with my doctor.

by CH535

This is the first app like this that I've tried, and so far, I'm finding it extremely helpful. I especially like that one has a limited amount of space for each entry -- it doesn't feel quite as overwhelming as an ordinary diary.

It's mildly annoying that the reminder to back up pops up right when you have just created an entry and are about to record your mood. It would be nice if it appeared when you opened the app or something -- but not while you're in the middle of creating a record! Thanks!

UPDATE 8/9/17: It would be really great if there were some way to search for tags on the positive / negative screens (to access them without having to scroll through all the tags)! Thanks!

by GirlyGirl615

The other free app I was using didn’t give me reminders, so this is super helpful. Worth the $3 (and I rarely pay for apps). Much easier to use than a journal. You can customize almost everything in this app from colors to your mood ratings. I wish it were possible to search words that you didn’t hashtag so you could find trends in people or situations that were affecting your mood. And I wish it were social so that if your friend noticed you were down, they could send you a message. If the search and social parts were improved, I would give it 5 stars.