Contact mconnect Player Support
Company Name: ConversDigital Co., Ltd.
About: mconnect Player is a media player app to support UPnP/DLNA and Google
Cast(Chromecast).
- Send Video/Photo/Music to UPnP and Google Cast (Chromecast)
devices.
mconnect Player Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ConversDigital Co., Ltd.
Verified email ✔✔
E-Mail: conversd@conversdigital.com
Website: 🌍 Visit mconnect Player Lite Website
Privacy Policy: http://www.conversdigital.com/privacypolicy.html
Developer: Conversdigital Co., Ltd.
3 Most reported problems 😔💔
The lite version sounds as it should, this one doesn't sound good.
by Haloitsme012
This version vs the lite, seems more compatible with iOS, this issue is that it affects the sound and takes away the purpose of qobuz. The new qobuz update has this problem also, and I'm frustrated. So I'll stick with the lite version, thank you for that version, I'll be using that now since its captures how it is intended to sound. And the new 8.4.0 qobuz update has also ruined their sound, so, mconnect lite is my final option. I just wish I could download the songs on here, though it makes sense since it’s a subscription, and this app doesn’t do downloads. But it would be nice and I don't see why it would be bad, maybe it could work if you have both apps downloaded and somehow listen to your downloads on the Qobuz app through mconnect 🤷♂️
Clunky and broken. The UI needs updating.
by Irakli V
The app is too clunky and user experience broken. Needed to stream Qobuz to ifi Zen Stream. And while Sound Quality was good, navigating the app was not. Moving between tabs is sometimes impossible. It freezes often. Loading next track sometimes took ages.
And the worst part is that next time the app is launched, it forgets the playlist it was playing from. And since there is no search option within a playlist, one has to start a new search for album in Qobuz, manually add to queue, and endure outdated, 90-s style “confirmed” popups every time that need clicking to go away. Why? Who benefits from this useless action?
In summary: the core engine may be good in terms to f SQ, but the poor user experience and lack of stability make it difficult to use this app.
Missing important function
by Ol358
When I select a song to play from a playlist or album, the app plays only that song, does not continue to the next song as is standard for any music app out there. Only alternative is to load songs into the Queue for continuous play. Makes the app largely useless, I wasted my money on it.
Have a Problem with mconnect Player? Report Issue
Why should I report an Issue with mconnect Player?
- Pulling issues faced by users like you is a good way to draw attention of mconnect Player to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a mconnect Player customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using mconnect Player.
