Contact Boat Beacon Support
Company Name: Pocket Mariner Ltd.
About: Boat Beacon is an internet AIS receiver and transmitter for your iPhone and
iPad. It is the only AIS ship tracking app to provide Collision Warnings, share
your boat’s position & use real-time AIS data.
Boat Beacon Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pocket Mariner Ltd.
Verified email
Contact e-Mail: help@pocketmariner.com
Privacy & Terms:
http://seanav.net/termsofuse.php
3 Most reported problems 😔💔
Will not open anymore; not happy about it since I paid for it!
by Kraanic
My Boat Beacon app will not open. It crashes EVERY TIME I try to open it. Please help, or provide an update patch for it. Thank you!
Doesn’t show ships “out of the box”
by FTRV'ers
Got the app. Set up my boat info while sitting in an anchorage with two boats with AIS on. We do have AIS on our boat but we don’t see the names of boats with newer AIS boxes. Neither boat have this app but they do have AIS. And neither boat showed up. Have yet to see ANY boats show up on the app. And, yes, I have good wifi. Also, I upgraded (obviously too soon) to “live view” on my iPad but the app on my iPhone is asking me to pay for it again. I’ve contacted the company. I’ll update the review when/if I hear from them.
Have to pay for AIS share
by Swiftotter25
Paid for app to use AIS Share functionality with Navionics. After installing, was disappointed to discover AIS Share required a monthly/annual subscription. This was not clear in app info pre purchase. Also, not clear why a subscription would be needed to share data already available in app with Navionics. This was a big (only) selling point. Very disappointing.
Have a Problem with Boat Beacon? Report Issue
Why should I report an Issue with Boat Beacon?
- Pulling issues faced by users like you is a good way to draw attention of Boat Beacon to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Boat Beacon customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Boat Beacon.
