Contact Alternative Press Magazine Support

The app is awful, i had stopped getting my monthly mobile subscription for some reason. I still haven’t gotten my Twenty One Pilots Hard Magazine yet. They said that they would ship the My Chem Magazine on the 5th of October, still not in my hands. I get my rock sound Magazines before the Alternative Press and rock sound is in the UK. They always ship late. I once had to wait for my order for 2 months cause it kept getting delayed. I feel like it all went down hill ever since they changed it up. I had payed $20 for a two year subscription of a hard copy of magazines. Then they changed everything, they switched my subscription to Electronic, so my $20 went down the Freaking drain. Over all, do not ever get a subscription or buy anything from them ever! I repeat, ever!

I have a iPhone 6+ and I was never able to open this 'magazine' properly. It would open to a black page - or perhaps to the top or bottom of a page. When I tried to move from one page to the next, the pages would flutter & go black. The most obvious clue as to the complete dysfunction of this app is that it crashed my iPhone EVERY time I opened the app. I have asked for a full refund from Apple with no response from them. I tried to cancel my subscription, but all I could do was to stop it from charging me again next year. I have erased this 'magazine' from my iPhone because I was afraid of the damage it might be doing as it continually crashed my phone upon opening it. I would like to think that the developer will see this & arrange my refund. I will be as persistent as their app was dysfunctional - & that's saying a lot - I won't stop until I get my money back!

I saw this app and got really excited. I opened the app. Looked really nice and professional. Great. I start the download of the free trial issue (January 2012) it got to the end of the VERY long download and just sat there with the download progress circle jill filled saying "Starting..." over and over. I'd really like to try this magazine. Would definitely rate this 5 stars after a bug update.