Contact iCollect Movies Support

by VHSRULES

Purchased this app to catalog my massive movie collection of well over 5,000 Blu-ray and VHS. I have spent countless hours on this app taking photos and cataloging over 1,200 films from my collection with thousands more to go and it was all in vain! In the middle of cataloging a movie the app randomly shuts down which deletes all of the information that I just entered, wasting all of my time. Even after successfully saving the info from one of my movies the app will remove any given film from my collection at any given time. This defeats the purpose of the app. The point of this app is to preserve your collection for the future and it does the very thing that you’re trying to prevent by deleting a film from your collection. Also this app does not allow you to view your collection while offline. I wish I could take back all of the countless hours that I’ve wasted using this app. Given enough time, this app will eventually delete every single saved film from your collection. I would have been better off handwriting my film collection in a notebook than using this pathetic app! Save yourself from making the mistake that I and many others have made and don’t even bother downloading this pathetic app.

by Az1 2

Update:
I responded to an email sent to me by the Sort It creator stating this app is no longer supported. I downloaded the supported app and requested an import (several times) and only received more generic emails. No support. While I think the app was exactly what I needed, I don’t appreciate not having my concerns addressed. Therefore, I would not recommend this particular app.

I downloaded this app to inventory what turned out to be over 800 DVD’s. It was well work the $10 to scan in the majority of my collection! There are several sort options. I also like the ability to click on a movie and see the synopsis. I noticed a funny option to shake your phone and let the app select a random movie to watch. I imagine we will use that to resolve the “what do you want to watch?” conundrums we often face. Great app, I highly recommend it for whatever type of inventory you want to set up.

by Jgilbert4444

After downloading this app I proceeded to enter my collection. Though no indication of a “cap” for free version I assumed that when 10 entries were put in and would not except anymore that was my limit. I could tell right away that I would enjoy this app so I proceeded to purchase for $9.99.

The next day, after entering more than 130 entries the app could not connect to their server. I decided to log out and restart my phone just to confirm it wasn’t me. The app nor the website could verify my account. After contacting support I was advised that this app is no longer supported and was in the “process” of being removed from the App Store. I was advised to download a different app and that my purchase would transfer.

I proceeded as directed and downloaded the new app. I followed their directions in order to transfer only to get an error on my phone stating “ never purchased”.

I reached out again to support to hopefully resolve this issue. This is ridiculous & very misleading to go through all of this.