Contact Watch TBS Support

by Wavejumper416

This app is SO AWFUL I only use it to watch the post season baseball. And at that, it only crashes 40-50 times a game. Rewinds itself back minutes at times. Just shuts off goes black. Closes itself. It’s like whoever screwed up the Obamacare website when they got fired all started the TBS app. So far as I write this it’s stopped 4 times. The game is in The first inning and I’ve had to restart it over 10 times tonight. Piece of garbage. As big as TBS is you would think the app would be solid. And it isn’t new. This has been like this for at least two years. Oh. And if you want full content on your smart tv app, you have to download it to your phone and cast. So even the smart TV is garbage. I’ve made zero reviews on streaming apps. That’s how BAD this app is that I took time to even write anything. It’s complete garbage. Beyond garbage. If I made an app like this I would be fired for incompetence. TBS, GET IT TOGETHER. It’s 2020. People use apps and expect they work for the most part. This is a joke.

UPDATE: about 15 minutes after I posted, no joke, it’s crashed at LEAST another 20 times and done all kinds of weird stuff rewinding. I can’t believe a major network’s app is so horrible. It’s so frustrating. I’ve had it on 4 devices over the years and does exactly the same thing. How anyone can rate this anything but a 1 surprises me. iPhone 8S plus. 6S Plus. iPad Max. And iPhone 11. All the same problems. Garbage. Just complete garbage.

by Agogobot

Seriously. Such a bad streaming experience. Streaming quality seems like it’s barely ever above 240p-480p level, I have yet to see it stream in anything near 720p for more than 5 seconds, constant stalling, crashing, the pre-roll commercials every time you open the app (or the stream fails and you have to reload and see another of the same ad) is just appalling and literally no other app that carries sports does this (when you turn to TBS on TV, do you auto-cut to commercial 5 seconds in during a program? No. Don’t do this here either please). Also the commercials crash half the time. I will literally not ever consider LoanDepot as a service simply because I’ve seen their ad over 200x times in one series of baseball and it’s now a rage trigger lol. Stop it, please, you’re literally hurting your partners by pre-rolling the same ad over and over and over and over. MLB and the playoffs in particular deserve far better than this garbage experience for their fans. Especially as paying cable customers. Fox Sports is your North Star, the difference between the two experiences mind blowing. You can do so much better, please do that.

by Eatchikinmor

Whoever’s idea it was to force a 30 second ad in on every livestream load should seriously reconsider it. The amount of time I’ve wasted having to sit through Loan Depot’s ad on postseason baseball this year is irrational. So much time in fact that taking the two minutes to type this review out feels brisk, and inconsequential. Close the app? 30 second commercial. Minimize the app? 30 second commercial. Accidentally start to minimize the app? 30 second commercial. Inadvertently bump to another stream trying to navigate your (sometimes frustrating) ui? 30 second commercial. I could go on (like your app) but I think I’ve driven the point. And they’re all the same! What makes it worse is the stream starts, and then your commercial cuts in after you’ve watched the stream for a moment. I will never ever consider Loan Depot for any future borrowing now, in fact, because of the volume of frustration I now have subconsciously associated with it. Which I imagine is the opposite effect advertisers are after when funding you for such endeavors. No one else does this even near this aggressively.