Contact 3D World Magazine Support
Company Name: Future plc
About: Now 3D World is more interactive than ever! Watch video tutorials immediately
with the tap of a button; enjoy professional and student animation and VFX
videos; and get all our tutorial files downloaded to your workstation! Plus:
image slideshows, text-free artwork and more!
Explore new CG techniques and
discover inspiring new artwork, animation and VFX with 3D World, the world's
best-selling monthly magazine for CG artists. .
3D World Magazine Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with 3D World Magazine. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 3D World Magazine. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Future plc
Read 3 Customer Service Reviews 😭😔💔
I'm dissappointed.
by MMFosvick
The magazine is great, the app is not. qI got this app to check out the magazine. The print version comes with a cd of videos, tutorials & other goodies. There is no easy access to this content.
Recently I have been getting repeated messages and advertisements that I could get a free issue. I got many errors saying that the app couldn't download the free issue. I looked online for help. The app's help file said to delete the app & reinstall which I did. So now my previous issues don't show up.
Thanks 3D World, I'll stick with 3D Creative, it's cheaper and won't delete & forget my issues.
Deleting my issues
by SGSCreate
To add my voice to the previous reviewers. I too have been an iPad subscriber to 3D World with this app since it was first released. I'm on an iPad Pro with 128 GB of space. I have every issue since 2012 loaded on my iPad. Last night I fired up the app to see that there was a new issue. I also saw that the previous issue was no longer on my iPad. I downloaded both issues and began reading the new issue before going to sleep last night. This morning I flipped through my open apps and was able to see the app opened to the page I was on last night. When I selected the app the screen refreshed and then EVERY SINGLE ISSUE WAS GONE. EVERY. SINGLE. ISSUE. No I do not have auto-archive turned on.
But it gets worse. If I pull up Settings > Storage Usage it states that the 3D World app is still taking up 12 GB of space on my iPad. That means that even though the app no longer sees the issues they ARE still on my iPad!
Downloading a new issue made the storage amount go up, so now it appears there are two of the same issue on my iPad!
So now I will be deleting the app and all of its data and reinstalling all of the issues to see what's going on. And no I did NOT update the iOS during all of this. It just happened for no apparent reason. This has happened in the past as well.
I LOVE being able to read the issues digitally and not have to lug physical copies everywhere, but right now the app appears broken, or at the least flawed.
Great Magazine, mediocre app
by TheMacjedi
The magazine content is great, but why does the app not have a download all button to get all my magazines at once?
Downloads always fail and "qued" never goes away when trying to download multiple, which always happens after an update.
Annoyingly redundant and pointless "Are you sure you want to download?" dialog pops up for EVERY issue you want to download/restore. This is completely useless and gets in the way when there is an x next to the button that accomplishes the same thing without slowing you down.
This is why we can't have nice things. We can purchase all back issues at a discount, great. Now prepare for endless tapping of "download/are you sure/download starting" messages for each one, and a few asking you to "buy" the magazine you already own, only to again say you already own this, would you like to download again for free? This app is clearly neglected and, unfortunately, a failed attempt at a good user experience.
Have a Problem with 3D World Magazine? Report Issue
Why should I report an Issue with 3D World Magazine?
- Pulling issues faced by users like you is a good way to draw attention of 3D World Magazine to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a 3D World Magazine customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 3D World Magazine.
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