Contact Singing Machine Karaoke Support
Company Name: Stingray Group Inc.
About: Sing your heart out with Singing Machine Karaoke, in partnership with Stingray
Karaoke. Pair the app to your karaoke machine for the ultimate singing
experience! Enjoy a selection of free songs, updated monthly, or purchase an
in-app subscription to access thousands of hit songs.
Singing Machine Karaoke Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Singing Machine Karaoke. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Singing Machine Karaoke. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Privacy & Terms:
http://www.stingray.com/en/privacy-policy
http://www.stingray.com/en/terms-and-conditions
Read 3 Customer Service Reviews 😭😔💔
Waste of money
by Stevieraelove
We were so excited about this product . No where does it mention the extra 15 bucks a month or 9.99 a week for the songs . Also I couldn’t get the picture on my tv . Not sure if it’s only compatible with a smart tv which I don’t have , or if it’s something I’m doing . I paired the machine with my phone and a blue screen came up on my tv that said paired but when I downloaded AND bought the app , the lyrics only played on my phone and not the tv. Needless to say I had to hook my laptop up to my tv to display lyrics for my daughter to sing a long with . Don’t waste your money. Just buy a microphone and an amp .
Scam artists
by Benny_blev
Bought their karaoke machine for a party. You can’t even display the lyrics on screen unless you already have an apple tv or you buy their CDs.
Downloaded the app. You can’t even play a full song unless you agree to pay them. Then your subscription auto-renews and they don’t give refunds.
I requested a refund for the auto-renew payments because I’m tight on cash and I didn’t want to use their awful machine or app after the failed attempt to use it at a party. No refunds. What a sick way to prey on people who want to sing with friends.
Also their app is badly designed with no regard to UX, and I would know. Their architecture is laughable, and their ridiculous notifications will pop up during mid day and suggest you sing karaoke. YEAH, SURE. Clueless money hungry people over at Singing Machine.
Give me my refund.
Total waste of money
by LissaWest
We purchased the karaoke machine for our daughter, not knowing we have to pay $15 a month just to use it?! App description says you get five free songs a month. The box says you get a “bonus” five songs. So I downloaded the app thinking we could live with five songs a month, but nope. No five songs. Not even one song. All you get are useless 30 second clips of songs horribly sung by someone else. Looks like we will be retiring the karaoke machine because this is a scam.
Have a Problem with Singing Machine Karaoke? Report Issue
Why should I report an Issue with Singing Machine Karaoke?
- Pulling issues faced by users like you is a good way to draw attention of Singing Machine Karaoke to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Singing Machine Karaoke customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Singing Machine Karaoke.
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