Company Name: The McClatchy Company
About: McClatchy is a publicly news publisher with 30 newsrooms including The Miami Herald, Charlotte
Observer, Kansas City Star and Sacramento Bee
Headquarters: Sacramento, California, United States.
Listed below are our top recommendations on how to get in contact with Kansas City Star News. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Kansas City Star News. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for The McClatchy Companyhttps://www.kansascity.com/site-services/legal/privacy-policy/text-only/
https://www.kansascity.com/site-services/legal/terms-of-service/text-only/
https://www.kansascity.com/customer-service/privacy-policy/text-only/#notice_california
UNABLE TO GET RESPONSE TO E-MAILS SENT CUSTOMER SERVICE
by Ujyhfders
Updated the app, there is nothing I like about the new format. It’s very very user unfriendly. I can understand readers wanting to tailor their news to suit their interests, but it shouldn’t be the default position to have to choose specific sections.
In addition, the page layout/format is inefficient compared to the previous version. Having to scroll down through numerous sections to find a specific section doesn’t make sense. Maybe there’s a whole preferred setup setting that I missed. I am really disappointed. Yes, I could simply read the digital version but the previous format was better and easier to navigate.
by Maddo785-550-1578
Give me my paper back! I closed the app to make breakfast and when I re-opened it it was not in the same format. Awful. I don’t have time for this.
You can’t even get this right. I’m adding my comments to those above which popped up when I tried to write this review. The new app is horrible. Small print, too many ads that won’t go away and make the page jump, shut down, and may not even come back on to the right page. I hope the Star got this app for free. Sure isn’t worth paying for.
And, when trying to call to give feedback and ask for help, we are sent to the Philippines!!!! No customer service at all. Today the phone numbers don’t work.
by IPhone User In KC!!!!!
The app just started a number limit on how many articles you can read without paying. But they also have ads that stop you from seeing news without watching the ad first.
Hello.... pick one to make your money. Ads or subscription. But I’m not paying for a subscription when you have ads that pop up. This is common sense. My preference is to deal with the ads and not have to pay but there is no way on planet earth I would do pay you to watch your ads. Are you kidding me????
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