Contact TuneIn Radio Support

by Chrisloyd

I only use this because it’s the only app I can stream certain station through. Their ads are awful, cut off the middle of live broadcasts and sometimes get stuck repeating in a loop. At best, they sync their ads with the live broadcast schedule, at worst they randomly play, cutting off the middle of a show. They also play ads in the middle of podcasts and god forbid you press the pause buttons for you will surely hear another ad before play resumes. A month or so ago the repeatedly played a Carl’s junior ad where you could hear the producer speaking before the spot and the sound mix was hilarious. You can hear the “boop” where the ad begins on multiple ads as well. So amateur. I paid a one time $9.99 for this app years ago but now they expect you to subscribe for some reason. Maybe the awful ads are their incentive? The mail channels are basic as well. There are so many better apps but, like I said, this one has some stations that none of the others do. They also didn’t ban certain broadcasters like all the other ‘woke’ apps have but I almost hesitate in saying that for fear they one day will.

Reply to dev:

You guys say you strive to make this a better app but, seriously, how hard can it be to not spam ads just for hitting the pause button or switching an audio output source?

by MTin2

I've exhausted my options with this app. When it works, it works great. But every so often, it has a mind of its own where no matter how long I wait for a station to load, it simply doesn't start. It simply spins in place. Yes, I have strong WiFi. Yes I've tried on LTE. Yes I've tried on 5G. It's not a connectivity issue. I have an iPhone 12. The only way around it is to close the app and restart it, but even that's not a guarantee. I have to try on average 3-5x before the station will load. It also seems to does it out of nowhere in the middle of when the station is working. I was listening to a particularly important news story (again, with full strength internet connectivity) and the station simply dropped. I closed the app and reopened it and of course I had to listen to the 60 seconds of ads that are no longer relevant (today I heard ads about the "upcoming impeachment vote" which has already happened...but I digress) and the station still didn't load. Again, when it works, it goes on a long streak of being perfect, but when it decides to go on strike, a miracle is necessary for it to work again. That's usually when I forget about it for a few weeks and then come back.

by Mndylbrck

If you like commercials or have money to pay to remove ads from every app you use, this app is almost useable (if I felt like paying for it, it would still only get two stars from me). You get all the commercials from whatever show you’re listening to, plus as many ads from the app; which amounts to about 35/65% programming vs. ads. Extremely unstable, especially if you’ve paused it - might as well just close the app and reopen it if you did, because it will basically not work until you do - rendering the pause feature useless. The app struggles to stay connected and fails to reconnect frequently when it loses its connection. The ads are intentionally significantly louder than the programming - obviously on purpose - making it something that wakes you up if you doze off or like falling asleep listening. The constant adjusting of the volume alone makes me tend to turn the app off. Overall: commercial overload with intentional annoyances to make you pay. It’s not a functional enough app to pay for as is, coupled with the intentionality of the annoyances earns this app 1 star from me.