Contact WAFB First Alert Weather Support

When I click on this app, I have to look at a picture of the channel 9 weather folks before I get the weather. Then I get to look around ads for the weather. A notification box comes up on the screen of my phone, but when I click on it I get to wait until something that looks like weather loads. Usually I’m unable to find out what the notification was because it’s a video that won’t load, not that I want to wait to see that any way. This station has a commercial that talks about the folks in Atlanta and how they don’t know our weather. But when I click on that app, the weather comes right up. I don’t have to look at the icons of the channel 9 weather crew. Imagine that. I’m very disappointed with this app.

Clunky is not the wird. Something recently changed. I can no longer rewind or forward through a forecast video to see pertinent details, a critical thing during a forecast for active severe weather. If i try to rewind at all to see storm eta for my location, video starts over including the annoying 15-30 second ads i have already seen. If I’ve already watch the ad for the video i should be about to do a little relevant slowing and speeding. That your app support link goes to a 404 makes it clear you’re not thinking about your audience. Guess i’ll have to move on.

I can’t find my last review so that I can downgrade it. I am sick and tired of this formerly good app freezing on a regular basis. It has gotten to the point that I have also downloaded a rival station’s (WBRZ’s) weather app so that I can have a dependable, local weather app. I’m about at the point of deleting WAFB’s weather app freezes so much that has become trash. The only reason that I haven’t done so yet is that I keep hoping that the app will be updated to correct this malfunction. I am beginning to wonder if the person in charge of this is asleep at the wheel.