Contact GraalOnline Era Support

by Fell K.

I've been playing this game for a long time, clocking in over 12,000 hours since it started. Despite loving many things about it, there's a big issue that can't be ignored: hacking is too common and too easy, and it's ruining the game. The main problem is with something called macro hacks, which are cheats that automate movements, actions, or commands, messing up the game's economy and taking the fun out of competing. It feels pointless trying to get better or earn rare items fairly when hackers can just cheat their way to the top in no time. Every day, I see at least five to ten players using these cheats, and that's without even trying to find them. But it doesn't stop there. There are also cheats that let players move super fast, shoot faster, or become invincible, among others. These aren't as common because they're harder to spot, especially in parts of the game without much supervision. For example, in "Event bots" and Battle Royale modes, it's really easy for cheaters to get away with it because you can't report them like in other parts of the game. All this cheating makes the game unfair and unbalanced. It's frustrating to see the game's creators focus on adding new items when those items just end up with the cheaters. I really hope the developers start tackling this hacking problem soon. Only then can the game be fun and fair for everyone.

by Vlone1111

This game's corruption is unbelievable. I have been playing this game for seven years now and have been under the radar due to abusive admins and management. This is just a money grab - do not play this. I was banned for 60,000 hours due to saying "Antago stole graal". This resulted in a lifetime global ban and lost my account in which contained rare items and has a total of 2,000 usd spent. The admins do not take your loyalty to the game into consideration and will ban you if they disagree with you. The games quality is very lacking ever since the old manager SNK was removed. They just profit from children who socialize in the game rather than focusing on the games best aspect - sparring. There has been no updates to sparring in which led to a serious drop in the player base. There used to be 4K people during the annual Gang Spar Tournament and now I doubt they’ll even reach 2K. Such a shame, the game had so much potential. Why make all this fuss? I sent a support ticket to their so called “support system” and was told, “Banned players usually don’t get unbanned.” and that’s where that ended. The admins could care less about anyone unless they befriended the other corrupted staff. My time on Graal has come to an end, I hope anyone reading never installs this game and continues to have a happy life without Graal.

- usb

by ISneakOfficial

Here recently, a whole break down has happened in Graal era. They have abused us by not letting us have our freedom of speech. Unixmad, the game owner, has a problem with the sentence “Unixmad stole Graal from Antago”. In which if he did or he didn’t is not my problem, but abusing people by banning there accounts or ips from the game and not letting them play simply because your opinion doesn’t match another’s shouldn’t be the reason for a ban. This is mahogany at a high level and I won’t stand for it. Unixmad has had a bad past and this is making it worse. I was banned for saying this phrase and I’m here to take up for the others who have been banned for it. If it’s not true, IGNORE IT. If it is true, why is this game still owned by this man? I’m truly saddened and will never play anymore Graal games. This game has a brutal past with abuse towards players and making them do as the developers want. The AppStore needs to do something about these people as us, the community of the game, are a important factor and they are ruining the game within itself out of apples viewpoint. If apples employees were to see or even experience what happens in this game by admins they would not allow this game on there AppStore.