Contact ESPN Tournament Challenge Support

Destroying the traditional four quadrant view of the tournament bracket makes it hard to see how the games come together. There are frequent issues with the real-time coding of winners & losers - the team names are right, but sometimes your eliminated picks show in crossed-out red type and sometimes just in crossed-out grey type. BEWARE: Your “correct” picks are only shown in green in the first round, so just when you get used to reading the bracket layout it changes. Why don’t your advancing teams keep displaying in green? 🤷‍♀️ Hey Disney - Hire some graphic/UI designers (maybe not just sports enthusiasts) and better coding QA personnel! I have followed the tournament for 35 years, and have filled out many amateur “just for fun” brackets. This app is not intuitive, and the amount of study you have to undertake to understand what your own bracket is telling you is not worth it. Not to mention how the poor design makes it impossible to include more casual tournament fans… 🤦‍♀️

I’m a sighted person and use this app every year for March madness. I didn’t realize how inaccessible the app is until I organized a league for my coworkers this year. We have 4 or 5 blind coworkers participating and all of them needed some level of assistance filling out their brackets, which is a shame because the app should really be compatible with Voice Over. Most of the buttons don’t have labels, and the elements aren’t being selected as a group when picking a team, so you can’t even tell which team you’re selecting. I design our accessible mobile app for our company and baking in accessibility really isn’t that hard. Disappointed in ESPN and hope you make changes for next year, even if it’s using a promotion with Aira to provide on demand assistance for the BLV community.

I want to preface this review with a statement about gambling. Don’t do it! I wasn’t 45 minutes into the madness when my bracket busted. And then I realized that gambling my life savings on winning a college tournament challenge might not have been the smartest move this weekend. After the men who collect debts for the gamblers association stopped by and picked up my furniture and a couple of pints of blood, I visited St. Mary’s. Not the college i bet it all on, but the hospital. They stitched me up and I was able to see out of my one remaining good eye - thank goodness. It took another 45 minutes to remove the remnants of my phone from my neighbors dog. Who knew that dog would actually try and protect those debt collectors from my flailing and drunken “air punches”. Word to the wise, people... when they say you have to settle debts immediately, they are serious. My app is busted. My brackets busted. My uncle is busted and headed to jail now... who knew it was a crime to try and protect your sole nephew with that rocket launcher you brought back from the Iraq war... Busted. This app is busted!