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4 Most reported problems 😔💔

4.7 out of 5
Romeo
2026-03-10

Hello, I have been having a very frustrating experience in-flight with Garmin Pilot recently. Whenever I select an airport and tried to select the "Proc" option, the app freezes on my ipad, and become useless until I get off the app, allow it to reboot and tried again, then same thing happens, after repeating the process multiple times occasionally it will work and then I'm able to access the approach charts. I use two ipad in the plane, the problem is the same on both ipads. last couple flights it happened while I was in IMC on IFR plan and needed the approach plate, it was scary having to restart the app multiple times in IMC and getting closer to the airport, that's quite dangerous as well. Not sure if Garmin is aware of this issue or not, but I've been experiencing this for about a month now. out of frustration I'm considering not renewing my Garmin pilot subscription, moving away from Garmin pilot and use other reliable app.

So disappointing

2022-05-04

by SR22KLAX

I bought a plane with perspective + and garmin pilot was designed to work seamlessly with updates and flight plan exchange.
When the program doesn’t crash it can exchange flight plans with the panel but it’s a few swipes and clicks more than ForeFlight.
The updating of databases... SSSSUUUUUKKKKSS. after you set it up which took me 4 hours... I had to create multiple accounts with 3rd parties then activate them to work properly. Then pair Bluetooth and WiFi. Then download lots of stuff then enable. I’ve had to do this several times as the app is glitchy.
The database concierge is very confusing and has worked only a few times. I don’t even try anymore. I just use the cards.
I’ve had the app crash on me many times. Brand new iPad. Brand new download. Tried it on multiple iPads. Crash. Crash. Crash.

Honestly... it’s horrible. Sorry. I love garmin aviation. But the app, despite some clever interfaces and ideas, is totally unreliable, clumsy and confusing.

Newest Update makes it unsafe to use

2022-05-11

by Robin1032

The newest update has rendered this app useless at best, dangerous if you do not carry backup paper charts. There is no longer airport information, it will not open when selected and you cannot even get to it in the radial menu. I cannot load any airport information even if I am using WiFi. Garmin really needs to rest their updates before sending them out, fortunately I caught the issue before I got in the air. For a product that has worked well I am thoroughly disappointed, and will not renew my subscription should these issues not be addressed.

Poor and sluggish Rendering Performance

2022-05-18

by Luc1234

Using high end iPad Mini 4. one generation before the current. Reset to manufacture settings to remove fragmentation to make it fast again. Yet rendering performance of Garmin Pilot is poor. Maps take sometimes 5 seconds or longer to render, sometimes track of plane jumps a mile due to lag. Touch sometimes takes many seconds before reacting. It also crashed, albeit ForeFlight crashes as well. Flight planning not as intuitive as ForeFlight. Default VFR map color scheme is way too over saturated. Unless one also invests in the latest iPad Mini 4, performance is unacceptable.




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