Contact Public Transport Victoria app Support
Company Name: Public Transport Victoria
About: Make travel easier. Real time information, journey planning and myki top up.
Public Transport Victoria app Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Public Transport Victoria
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Public Transport Victoria app Website
Privacy Policy: http://ptv.vic.gov.au/privacy
Developer: Public Transport Victoria
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3 Most reported problems 😔💔
Worst public transport system
by Aaronsurfs
Compared to public transport systems in NSW and QLD, the VIC public transportation system is ridiculous and much too complicated than it should be. Rides are so expensive! The most expensive in the country! The Myki cards are a waste of plastic. If I can scan the Myki card with my phone, why can’t I scan my phone to pay on the bus/tram. The app is terrible, always glitching out, won’t let me create an account. Won’t scan the Myki card anymore. Overall so terrible and frustrating!!
Tourist Use of App Possible?
by This Nickname Is Taken. :/
Bottom Line. Suggest you make it clear and prominent this app will not work without an Australian telephone number and address.
It does not appear to be possible for a foreigner (tourist) to use this app. Can’t get past the login registration screen as it errors without an Australian telephone number and address.
Attempted to make a suggestion that this be made clear and prominent in the app information section. Alas, using your contact page encountered the same issue with your web form.
Regardless, the PT card itself works great and Google Maps and Apple Maps work satisfactorily for transit navigation.
Never works
by Waynusg
I can’t even properly use the app as it keeps getting me to fill in information and then says unable to creat account. I’ve installed and uninstalled the app a couple times. And still broken! And NO access to reach out to someone to help.
Typical public transport issues in Melbourne.
Have a Problem with Public Transport Victoria app? Report Issue
Why should I report an Issue with Public Transport Victoria app?
- Pulling issues faced by users like you is a good way to draw attention of Public Transport Victoria app to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Public Transport Victoria app customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Public Transport Victoria app.
