Contact Tempo Support
Company Name: Frozen Ape Pte. Ltd.
About: Tempo is the bestselling and most accurate metronome on the App Store. Featured
as "New and Noteworthy" and "Staff Favorite" by Apple on the main iTunes
landing page.
Tempo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Frozen Ape Pte. Ltd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Metronome Website
Privacy Policy: http://frozenape.com/privacy_policy_tempo.html
Developer: Frozen Ape
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3 Most reported problems 😔💔
Great App But Has Its Issues
by ]]Staple[[OldSkoolProphets]]
Been using this app for a few months a the click track for our worship team. It’s been great, then suddenly the volume changes without notice at different tempos. I.E. today we played a song at 105 and quarter note beats. The volume was maxed on the iPad, but was barely audible through our in ear monitors. When we switched to the second track, at 90bpm, and 1/8 notes, volume nearly doubled in the ears causing everyone to groan and pull their ears out immediately.
Tried programming at half tempo and 1/8 notes, no luck. Tried deleting and recreating the song, no dice. Tried a completely different device, same issue. Didn’t matter. It’s quite annoying. We really need to get this fixed. It seems to be a program or coding error, and it would be nice to get it figured out.
It seems like anything below 65 bpm and anything around 105bpm are at about 2/3 volume. Having anyone from the developer reach out to fix this would be awesome.
Amazing except one thing...
by Shep_martin
So this app is perfect EXCEPT for the fact that it periodically glitches. What happens is when you try to speed scroll to a different tempo using the + and - signs, it goes SUPER fast in whatever direction you’re tying to go. Example: I’m at 80bpm and I wanna go to 140bpm so I hold down the + button for a couple seconds, expecting it to go up by 10’s at a medium speed, and it jumps to 300bpm before I can stop it. I check for an update every time this happens and there’s usually none. The only thing I’ve found to work is restarting the app but that doesn’t even fix it for more than 5 minutes or so.
This is a really stupid glitch that should be fixed, especially for an app I paid like $5 or whatever for.
Can't get sounds on Apple watch?
by Brandopants1
I downloaded this very full-featured app because I wanted to be able to have a set list of tempos on my Apple Watch. I don’t need the metronome to go through the whole song I just need a quick click to give me the Tempo to start the song. There doesn’t appear to be a way to get sound or vibration to come out of the Apple Watch (like you can with Click, another app that doesn't do set lists). I don’t want to have to bring my phone on stage, it’s really convenient to just have my watch vibrate a few times or click to give me a Tempo to start the song. This app has 1000 features and I’m amazed it doesn’t have the one feature I need
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