Contact White Noise Support

by Scubafiend

DONE. UNRELIABLE. MUSIC “PLAYS” BUT WITH NO VOLUME SO FORGET ABOUT WAKING UP TO IT! TIRED OF WAKING UP LATE BECAUSE THE MUSIC IS AT VOLUME LEVEL 0.

UPDATE:
I don’t know what they did on the most recent update, but since then my music alarms do not go past half volume! I do not have fade set, and I learned a LONG time ago to check my music volume (since it is separate from the sounds volume) before setting the alarm. I play a little random music, make sure the volume is all of the way up, and then set the alarm. While a PITA, at least that fixed the issue of the alarm going off with no volume but now it just sits at half volume! NOT GOOD! For now I’ll keep with it and trying but after years of using the app and lots of downloaded sounds, I may end up changing after all to something that wakes me up instead of me waking up before it.

PREVIOUS: Let me delete stock sounds!
That is probably my only complaint. I’m good as long as I remember to check the volume of my music before going to bed. Quite a few times the sound was all of the way down so no alarm. But it is really annoying to have to keep sounds I will never use like the drier, fan, clock, etc. they are just annoying to me- please pick one sample like waves to have to keep and let us delete the others!

by Sharif32

I’ve been using this app for over 10 years. Love it. Or at least, I used to. In the past, I would leave it on all night and it would drain about 20-30% of the battery. That includes about 7 different iPhone and 5 different iPads over a decade.

Now, with the new iPad Pro (11 inch), running the latest iOS, the battery drains 100% in about 6 hours. (WiFi and Bluetooth off, all other apps closed, screen off) Then I wake up, bc the sound stops. I battled Apple for a while about this, they finally replaced my iPad, and the same thing happens on the new iPad. For some reason, an iPad Pro (12.9 inch) does not have this problem. Battery drains about 20% in 12 hours, with all the background apps on, WiFi and Bluetooth on.

I’ve read online about other people having this exact same issue, so it must be one of two things: Something inherently wrong with the new ipads (or certain models. Seems the Air has the same issue) Or, something inherently wrong with a recent update of the app.

I tried to contact the developers about this, but got no reply. I simply cannot use this app (I refuse to plug in my iPad at night when it is at 98% battery simply to use a white noise app that can’t last 7 hours.)

by Bayoulu

I have been using this app since at least 2013 and I’ve loved it. Sometime last in the last year or two the free app I had been using all the time would quit if I went out of the app. I hated that! So I paid the upgraded subscription - it felt totally justified after my very happy 7 years using it for free! - price just to avoid the app quitting when I went in and out of it. But it’s a freak’n hit or miss situation - totally frustrating! - that most of the time the app will continue it’s sound even if I’m not “in the app” but way too often it will turn off if I go out of the app. I’m giving an app I LOVE 2 stars because it’s ridiculous that there’s no consistency that can be counted on in regards to how I want this app to perform. If I want the white noise airplane sound on to drown out my loud sister so I can scroll Twitter *peacefully* lol, then I want it on. I don’t want it to go off just because I’m using a different app - ESPECIALLY since 90% of the time the app acts “normally! - I want to be able to drown out my sister regardless of going from the White Noise app to another! Membership ($’s) should have at least that privilege!

UPDATE: I updated the app and now it seems to be working like I above complained it didn’t! If it remains true to its old form, I give the app 5 stars!